-
Fuel and water bills: Make sure you’re not missing out on vital help this winter
Last Friday was Fuel Poverty Awareness Day, a day established by the National Energy Action (NEA) charity to highlight the growing issue of fuel poverty across the UK, as well as to ensure people that need it are supported and signposted to get the help they need. CCW recently undertook an independent review of water…
-
Efforts to address climate change and water poverty must go hand in hand
A major challenge facing all water companies is ensuring water and sewerage services can meet the needs of future customers in our changing climate, and in a way that protects our environment. Meeting this challenge will require a long-term vision, planning, decisive action and significant investment. And for customers, this investment means they are likely…
-
Businesses want more help understanding their water consumption
More than half of business customers want better information on their water consumption to help them understand how they can reduce their use of water. That’s just one of the key findings to emerge from research commissioned by the Retailer and Wholesaler Group (RWG) and supported by CCW. The survey forms part of wider efforts…
-
Video: Neve, 14, quizzes her water company on climate change
You can watch a version with Welsh subtitles on our Youtube channel. Young people are set to experience some of the worst impacts of climate change, including water shortages and flooding. To coincide with COP26, CCW invited a future water customer from Stockport to interview the Director of Environment at her water company to…
-
Climate change is no excuse not to compensate repeat sewer flooding victims
Sewer flooding has long been a blight on the lives of many families in England and Wales. Yet in the almost 30 years I have worked in the sector there hasn’t been much advancement in support for the people whose homes fall victim to the contents of other peoples toilets. And it is a problem…
-
Blog: Think climate change, think accessibility
When you think of COP26, the link to people in vulnerable circumstances may not immediately spring to mind. Yet one of the main objectives of the summit is to challenge countries to adapt to protect communities and natural habitats. This includes building defences, warning systems and resilient infrastructure to avoid loss of homes, livelihoods and…