Blog

  • Climate change: a challenge we cannot afford to ignore

    Not a day seems to pass at the moment without some reference to climate change in the media – but how often do you read beyond the headlines? For many of us it might seem like a dull subject for boffins to tussle with, while the rest of us get on with our daily lives. … Continued

  • World Toilet Day: It always pays to love your loo

    Many of us could not imagine life without a toilet and yet for billions of people in some of the poorest corners of the globe the absence of safe sanitation poses a constant threat to their health and the wider environment. Our sewer expert Steve Grebby explains why World Toilet Day is a good time to remember … Continued

  • Parents and children standing on a giant protective hand
    Water for all: Meeting the needs of customers in vulnerable circumstances

    Water is an essential service – it should be affordable to all customers and delivered in a way which meets everyone’s needs, whatever their circumstances. Our Senior Policy Manager Andy White considers what our latest report on companies’ performance on affordability and vulnerability support reveals about the progress they have achieved in meeting those needs. Bills … Continued

  • Get your home wrapped up for winter

    After one of the hottest summers on record the looming prospect of a cold winter is enough to send a shiver down the spine. But that’s nothing compared to the damage freezing temperatures can do to our home’s water pipes if we leave them exposed to the cold. There are lots of simple things we … Continued

  • Give bogus callers the cold shoulder this winter

    Latest figures from the Office for National Statistics have shown a 6% rise in domestic burglary and according to National Trading Standards, 85% of victims of doorstep scams or ‘bogus callers’ are aged 65 and over. With winter on its way and the nights drawing in, we’re sharing some of our top tips to help … Continued

  • Turn fear into boo-tiful savings this Halloween

    It can be terrifying to hear household bills dropping through the letter box – especially if you’re already struggling financially. To take some of the fear out of paying your water bills we’re sharing some ghoulishly good tricks to save money. Slash your bills with a water meter One of the most effective ways for … Continued