A sewerage system that works

  • Waste water pipe

    CCW responds to new data on storm overflow spills England

    The Consumer Council for Water (CCW) has said it wants to see water companies proactively informing customers about their environmental performance in response to the latest data on the use of storm overflows in England, published by the Environment Agency. Alongside data for 2021, the Environment Agency has launched a consultation on new targets for…

  • Scientist taking a water sample

    CCW responds to the poor health of English rivers

    CCW has today responded to the Environmental Audit Committee’s report on the poor health of England’s rivers, which warns of failures in monitoring, governance and enforcement. Emma Clancy, Chief Executive of CCW, said: “The water sector must work harder to hear the voices of all people and communities in the debate around protecting our rivers…

  • Someone checking river water quality

    Update: What’s happening to our rivers?

    On 29 November, CCW wrote to both Ofwat and the Environment Agency (EA) to find out more about their investigation into potential unpermitted sewage discharges into rivers and other bodies of water. In particular, our letter requested information on how they intend to hold wastewater companies to account, how long this will take and the…

  • Storm overflow

    CCW statement: Storm overflows

    A spokesperson for CCW said: “Customers expect water companies to be good custodians of the environment; inappropriate use of storm overflows is unacceptable and people justifiably want action. Water companies need to address the harm caused by these overflows, and that must be part of a wider package of investment to end the misery caused…

  • Woman Standing At Kitchen Sink Washing Up

    Shocking kitchen sink habits caught on camera

    Households’ shock at their own kitchen sink manners caught on camera. Low awareness of how much water we really use in the home. CCW challenging consumers to develop their ‘sink sense’ to use water more mindfully. Pouring large amounts of used cooking oil down the plughole and leaving the tap running for over 23 minutes…