Blog

  • Worried woman looking at bills

    CCW responds to Water 2050, water companies’ ambition for the future of the sector

    Tackling the affordability crisis is key to unlocking long-term investment in the environment, the Consumer Council for Water (CCW) has said in response to Water UK’s Water 2050 White Paper. Emma Clancy, Chief Executive of the Consumer Council for Water (CCW), said: “The affordability of water bills is a key concern when considering the investment…

  • One happy waitress using laptop behind the counter in restaurant.

    Credit Where It’s Due: Launching our campaign

    Many businesses were financially impacted by Covid-19 so it’s vital they get the help and support they need. While the open retail market gives businesses choice about who provides their water retail services – handling complaints and enquiries, sending water and sewerage bills and taking meter readings – a competitive market means just that. It’s expected that…

  • Waste water pipe

    CCW responds to new data on storm overflow spills England

    The Consumer Council for Water (CCW) has said it wants to see water companies proactively informing customers about their environmental performance in response to the latest data on the use of storm overflows in England, published by the Environment Agency. Alongside data for 2021, the Environment Agency has launched a consultation on new targets for…

  • CCW in parliament - Ending Water Poverty

    CCW in Parliament – Ending Water Poverty in England and Wales

    This week CCW were in Parliament talking to MPs about our plans to End Water Poverty across England and Wales. A huge thank you to Liz Twist MP for sponsoring our drop in session. It was a busy morning with MPs dropping in to hear about how they could play a role in helping us…

  • Multi-generation family holding hands.

    Financial support grants: getting help to those that need it most

    Financial support grants are just one of  a range of schemes that water companies can offer as a life raft to help customers stay afloat during times of extreme hardship. CCW Senior Policy Manager Jenny Suggate sets out some of the ways water companies can ensure these funds provide the greatest support to those that…

  • Scientist taking a water sample

    CCW responds to the poor health of English rivers

    CCW has today responded to the Environmental Audit Committee’s report on the poor health of England’s rivers, which warns of failures in monitoring, governance and enforcement. Emma Clancy, Chief Executive of CCW, said: “The water sector must work harder to hear the voices of all people and communities in the debate around protecting our rivers…