Blog

  • A woman holing her hands under an outdoor tap that is not running

    Blog: Climate change is all about water – let’s make COP26 count

    The latest UN international climate conference, or COP26, is weeks away (COP stands for Conference of Parties and the 26 indicates that this is the 26th one – catchy, eh?). Water, of course, is high on the agenda. Water is the first way most people, wherever they are in the world, have experienced the impact…

  • A woman drinking a glass of water

    Giving customers a voice in the future of their water supplies

    Ask anyone who doesn’t work in the water sector what they want from the next price review and you’ll probably be met with blank expressions. Yet ask people about issues like affordability, tackling climate change, investment in infrastructure, protecting the environment, helping people in vulnerable circumstances, and you’ll be met by a wide range of…

  • Portrait Of Male Owner Of Fashion Shop Using Tablet

    Water market needs to start delivering benefits for all businesses

    All businesses deserve a good service from their water retailer and for a swift resolution to problems when they occur but too many customers are still having to make a complaint. The Consumer Council for Water (CCW) is calling for improvements to make life easier for customers already facing the immense challenge of running a…

  • Little girl splashing in a pink kiddie pool with the hose and sprinkler spraying in her face.

    Taking tap water for granted?

    Over the course of the pandemic, we’ve all had to learn to adapt to new ways of living and interacting with one another. I’m sure, like me, you’ve also found yourself becoming much more aware of what is important and essential in our lives. One thing that has remained fundamental to our lives is a…

  • Woman Standing At Kitchen Sink Washing Up

    Shocking kitchen sink habits caught on camera

    Households’ shock at their own kitchen sink manners caught on camera. Low awareness of how much water we really use in the home. CCW challenging consumers to develop their ‘sink sense’ to use water more mindfully. Pouring large amounts of used cooking oil down the plughole and leaving the tap running for over 23 minutes…