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  • Small actions make a big difference for people with dementia

    Today marks the start of Dementia Action Week, which aims to highlight the simple things we can all do to help improve the lives of those affected by dementia. Around 850,000 people in the UK currently live with the disease and someone is diagnosed every three minutes. That means there’s a good chance you’ll know … Continued

  • Marathon Man Mike: Going the extra mile for WaterAid

    Our head of policy and research Mike Keil will be pounding the streets of Edinburgh later this month in a marathon effort to raise money for a charity close to his and CCWater’s heart – WaterAid. Having clocked up more than 500 miles during training, the father-of-three explains why it’s been worth every ache and … Continued

  • Landlords – make sure you keep ‘on tap’ of regulations

    At our recent public meeting in Wrexham we talked about specific legislation introduced to help reduce water debt amongst renters in Wales, four years ago. Since the 1 April the legislation also applies to some new parts of mid Wales and customers serviced by Hafren Dyfrdwy. So this is a good time to stop and … Continued

  • Flush with ideas to save this Water Saving Week

    This week sees the the fifth annual Water Saving Week – a campaign organised by Waterwise aimed at helping us all to use water more wisely. With a growing population and climate change putting increasing pressure on our water resources, it’s never been more important for use water wisely – and that’s why we’re delighted … Continued

  • Rear view of a businesswoman raising her hand to ask the question on education event.
    Have your say about the water retail market

    A discussion on the steps retailers must take to stem the tide of non-household complaints will be at the top of the agenda, when we hold our next business customer meeting in Birmingham on Thursday, 28 March. As the water retail market approaches its second anniversary, we will be looking at some of the headline … Continued

  • Businessman writing awareness against shiny cityscape on black background
    Small businesses being left behind by water market

    Small businesses have not been empowered to make the most of their freedom to switch water retailer, during the first two years of competition in England. The Consumer Council for Water (CCWater) says low awareness of the retail water market and a lack of information on switching options is continuing to prevent many businesses from … Continued

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