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Annual Review shines light on CCW’s achievements
It’s hard to recall a year in our short history that has involved more changes or challenges than 2019-20 and those are reflected in the publication of today’s Annual Review. Whether it was securing the best possible deal for customers as the 2019 Price Review reached its conclusion or working with the industry to support … Continued
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Water companies urged to accelerate response to climate change
Up to 14% more properties flooded with sewage in 2019-20 compared to the previous year. People’s consumption of water reduces for the first time in 5 years but still 2% higher than 2014-15. Leakage falls by 7% to its lowest level in a decade. Customers cut off water supply for an average of 11 minutes … Continued
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Water companies in Wales urged to accelerate response to climate change
People’s consumption of water in Wales increased in 2019-20 to its highest level in five years. In 2019-20 leakage fell by 3% in Wales but remains high in the area served by the smaller water company in Wales (Hafren Dyfrdwy). Consumers in Wales were cut off from their water for an average of 14 minutes … Continued
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Annog cwmnïau dŵr yng Nghymru i gyflymu’r ymateb i’r newid yn yr hinsawdd
Cynyddodd defnydd pobl o ddŵr yng Nghymru yn 2019-20 i’w lefel uchaf mewn pum mlynedd. Yn 2019-20 gostyngodd lefelau dŵr yn gollwng yng Nghymru o 3%, ond maen nhw’n parhau’n uchel yn yr ardal a wasanaethir gan y cwmni dŵr lleiaf yng Nghymru (Hafren Dyfrdwy). Dioddefodd cwsmeriaid yng Nghymru doriad yn eu cyflenwad dŵr … Continued
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Households in Wales at risk of missing out on water bill lifeline
1 in 8 consumers in Wales say they struggle to afford their water bill About a third of customers have little awareness of water company support and are less likely to contact them for help – according to water consumer body CCW’s annual survey Under 25s, over 75s, Black-Caribbean and ethnic minority groups most at … Continued
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Cartrefi yng Nghymru mewn perygl o fethu cyfle i gael cymorth gyda’r bil dŵr
Nid oes gan tua thraean o gwsmeriaid fawr o ymwybyddiaeth o’r cymorth sydd ar gael gan y cwmnïau dŵr ac maen nhw’n llai tebygol o gysylltu â nhw am gymorth – yn ôl arolwg blynyddol y corff defnyddwyr CCW Pobl dan 25 oed, dros 75 oed a lleiafrifoedd ethnig sydd fwyaf mewn perygl o fethu … Continued