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Tackling the affordability crisis is key to unlocking long-term investment in the environment, the Consumer Council for Water (CCW) has said in response to Water UK’s Water 2050 White Paper opens in new window.

Emma Clancy, Chief Executive of the Consumer Council for Water (CCW), said:

“The affordability of water bills is a key concern when considering the investment needed to address the climate and environmental challenge we face. The provision of comprehensive support for those who struggle to pay their water bills can help reduce barriers to investment in climate resilience, and is something the sector should be considering alongside their long-term environmental targets. CCW are campaigning to implement an affordability support scheme for England and Wales which has the potential to facilitate investment in environmental improvements by overcoming concerns about affordability for the poorest households.”

“While there is much good work currently, the water sector has a large challenge on its hands when it comes to investing for the future, meeting environmental targets and supporting customers through the cost of living crisis. This is a huge opportunity for positive change, now is the time for all water companies to come together to ensure that the sector plays an even greater role in addressing the affordability and climate emergency.”