The Consumer Council Water (CCWater) has responded to Bristol Water’s decision to introduce a boil water notice in parts of North Somerset after traces of the parasite cryptosporidium were discovered at a treatment works in Clevedon.
David Heath CBE, Western Chair for the Consumer Council for Water, said: “Safeguarding customers’ health should always be the top priority whenever there is a potential risk to tap water supplies so we support Bristol Water’s precautionary approach and the actions they have taken.”
“We’re monitoring the situation closely to ensure Bristol Water continues to prioritise the needs of vulnerable customers. We expect the company to honour its pledge to compensate affected customers as soon as the boil water notice is lifted.”
Customers in the affected area are urged to check Bristol Water’s latest updates on the incident here