The Consumer Council for Water has praised an ambitious pledge by Yorkshire Water to tackle one of water consumers’ biggest concerns – leakage.
The supplier has today confirmed that it plans to reduce the amount of water lost through leaky pipes by 40 per cent over the next eight years.
The announcement comes in the same month CCWater renewed its challenge to the water industry to show more ambition in plugging the 3.1 billion litres of water that is lost every day through leaky pipework across England and Wales.
Robert Light, Northern Chair of the Consumer Council for Water, said: “We have been calling on the water industry to show more ambition in reducing leakage so we welcome this statement of intent from Yorkshire Water. Customers view leakage as a dreadful waste which drains their own motivation to save water. Water companies need to show it is a top priority for them.”
The company – which lost an average of 129 litres per property, per day in 2016/17 – is investing more in trialling cutting-edge technology to help identify and repair leaks more effectively.
CCWater has spearheaded calls for water companies to “beat, not just meet” their leakage targets and will continue to press the industry to meet customers’ expectations.