Households across South West England given more time to trial a water meter

HOUSEHOLDS across the South West of England are being offered a longer trial period to test whether a water meter could save them money – a move which has received strong support from the Consumer Council for Water (CCWater)

The water watchdog has welcomed the decision taken by Wessex Water, South West Water, Bristol Water and Bournemouth Water to give their customers two years to try out a water meter and switch back for free if they decide it’s not for them.

The companies had previously offered customers a one-year trial period but have extended this, following negotiations with CCWater.

Andy White, Senior Policy Manager at the Consumer Council for Water, said: “Giving customers a longer trial period is a great way to encourage more households to take the plunge and try a meter.

“Water meters won’t benefit everyone but in some cases people can save more than £100 a year. But even a much smaller saving could make all the difference to the one in eight customers who tell us their water bill is unaffordable.”

Almost half of households across England and Wales are currently charged for their water using a meter.

As a general rule of thumb you are more likely to save money with a meter if you have more bedrooms than people living in your property. But an even better way to check if you might save is to join the thousands of people who use CCWater’s water meter calculator every month at


For more information or to arrange an interview call the CCWater media team on 0121 345 1005.


1 The same occupier who requested a meter is allowed to switch back to unmeasured charges for free within two years. But the water meter is not removed from the property and metered charges would apply to all future occupiers.

Categories: Western