HOUSEHOLDS and businesses living close to the Welsh border can voice any concerns about their water and sewerage services or bills at the Consumer Council for Water’s (CCWater) meeting in Welshpool next week
CCWater’s Wales Committee will be opening up the floor for consumers to quiz their water and sewerage supplier when it meets in The Royal Oak Hotel, The Cross, Welshpool on March 22.
The meeting will be attended by representatives of Severn Trent, Dŵr Cymru Welsh Water, and Dee Valley Water who all provide services to customers on both sides of the Welsh border.
Tom Taylor, CCWater’s Wales Chair, said: “If you’ve got any pressing concerns about your water or sewerage service this is a great opportunity to seek answers to your questions.”
“During the meeting we’ll be exploring some of the more complex challenges affecting water customers who live close to the border of Wales and England. This includes the extension of non-domestic competition from April 2017 in England, which will also give business customers who are served by Severn Trent in Wales the opportunity to switch water retailer from April 2017.
Water company representatives will use part of the meeting to highlight how they are performing for customers and their efforts to improve services.
The meeting will start at 10.30am and anyone interested in attending should email firstname.lastname@example.org, or call Jade Painter on 02920379857.