Future of water services and bills in Wales tops the agenda at watchdog’s meeting

CUSTOMERS can listen to how water companies in Wales intend to spend their money over the next five years at the next meeting of the Consumer Council for Water (CCWater)

Senior representatives from Dŵr Cymru Welsh Water and Dee Valley Water will take to the floor during the water watchdog’s Wales Committee meeting at the University of Wales Trinity St David, Carmarthen Campus on Monday, March 10 at 11am.

Companies will explain to customers what their water bills will pay for over the next five years, and where they can expect to see improvements in the services they receive.

The meeting will also consider future investment to protect the environment in Wales, including the country’s beaches.

Diane McCrea, Chair of the Consumer Council for Water’s Wales Committee, said: “This is a good opportunity for customers to hear from their water company about how their bills and services are likely to change in the coming years.

“We’ve challenged water companies to deliver what their customers want and this is an opportunity for them to explain how they intend to do that.”

Water customers can also join the discussion at the start of the meeting when CCWater will open up the floor for consumers to voice any particular issues of concern.

The meeting will move on to discuss other matters affecting water customers, including an update on drinking water quality, and the performance of water companies in Wales in recent months.

Attendees who would prefer to speak in Welsh at the meeting are encouraged to do so, but are asked to let CCWater know well in advance so that translation can be provided.

To confirm your attendance please call the CCWater Wales office on 0292 023 9852.

Papers for the meeting will be available from 2 March at: https://www.ccwater.org.uk/aboutus/regions/wales/

Categories: News, Press Releases, Wales