CONSUMERS in Wales are being given a platform to voice any concerns about their water and sewerage services at the Consumer Council for Water’s (CCWater) meeting later this month.
On Tuesday, November 18 customers will have the chance to hear how the services they receive from Dŵr Cymru Welsh Water and Dee Valley Water compare to the performance of water companies in England.
CCWater’s Wales committee will also be discussing some of the key issues and developments affecting water consumers now and in the future at the Riverfront Art Centre in Newport from 11am.
At the start of the meeting consumers will be able to raise any issues they might have about water or sewerage services with representatives of both water companies based in Wales.
Diane McCrea, Chair of the Wales Committee of CCWater, said: “We would really like to see consumers come and join the discussion in Newport. Our meetings in public are just one of the ways that CCWater and consumers can hold their water company to account and see how well they are performing.”
Attendees who would prefer to speak in Welsh are encouraged to do so, but please let CCWater know ahead of time so that we can provide translation.
To confirm your attendance please call the CCWater Wales office on 0292 023 9852.
Papers for the meeting will be available from 11 November at https://www.ccwater.org.uk/aboutus/regions/wales/