Support for water customers struggling to pay their water bills will be just one of the issues discussed at the next meeting of the Consumer Council for Water’s Northern Committee on Tuesday, April 8.
The watchdog will be joined by senior representatives of the water companies who provide services to customers across the north of England at the meeting in Malmaison Hotel, 1-3 Piccadilly, Manchester from 10am.
Customers who attend will hear more about the packages companies have put in place to support those who are struggling to pay their water bill, and their current thinking on developing new tariffs to help the most vulnerable.
There will also be an update on how each of the companies are performing, as well as details of the new prices customers will be charged for water and sewerage services from April. Looking further ahead the meeting will also consider progress on the process which will see the regulator Ofwat set water price limits for 2015-20 later this year.
Andrea Cook, chair of CCWater’s Northern Committee, said: “These meetings are a good opportunity for customers in our region to find out how their water company is performing.
“Affordability is a big issue for many customers and there will be a chance to learn more about the support available for those who are struggling to pay their water bill.”
Water customers will also have the opportunity to raise any issues of interest or concerns they might have during a listening session at the beginning of the meeting.
To confirm your attendance call Barbara Leech on 01325 728034 or email Barbara.firstname.lastname@example.org