Diane McCrea, Wales chair for the Consumer Council for Water, has welcomed D?r Cymru Welsh Waters additional investments for the benefit of customers.
CCWater has been pressing water companies to share their financial gains with customers as well as shareholders, with a great deal of success.
D?r Cymru Welsh Waters not-for-profit structure means unlike other water companies all of its financial gains are reinvested in the business as there are no shareholders.
CCWater is urging the company to be more explicit to clearly demonstrate to customers exactly how it is using this money to improve the quality of services it provides to them.
Diane McCrea said: The not-for-profit model of Welsh Water does deliver real advantages for customers and makes a significant contribution to the Welsh economy.
D?r Cymru Welsh Waters additional investments have really helped customers, especially the additional support for its least well off customers, which we applaud. Given the company is publicly accountable and has no shareholders, we would ask for more specific information to explain to customers how they directly benefit from the unique company structure.
CCWater warmly welcomed the appointment of D?r Cymru Welsh Waters finance director Chris Jones as its new managing director. Weve had a very productive relationship with Nigel Annett the outgoing MD who we would like to thank for his efforts working with us to benefit customers.
We are looking forward to developing a constructive working relationship with Chris in his new role and wish him every success.