The Consumer Council for water (CCWater) publish extensive information about what we do and how we operate – all available free of charge on this website.

Freedom of Information

CCWater is committed to being open and transparent in all Freedom of Information requests.  We will provide a timely response to all reasonable requests for information within 20 working days.

If you have any queries, please contact our Freedom of Information Officer by email at or calling 0121 345 1054.

Previous requests
Policy and Procedures
CCWater’s publication scheme is a guide to the information we publish or is made available by us.