CCW Central and Eastern region represents consumers of Severn Trent Water, South Staffordshire Water, Anglian Water, Cambridge Water, Essex & Suffolk Water and Affinity Water East Ltd (formerly Veolia).
Our work in the Central and Eastern region is led by a Senior Policy Manager. Until we recruit to this newly-created role, your senior management contact will be our Head of Policy and Research, Mike Keil.
Mike spent the first part of his career at the Met Office, during which time he completed his PhD in modelling the stratosphere. In 2007 he joined Ofwat as its first head of climate change policy. Mike moved to Severn Trent Water in 2011 to lead the company’s work on climate change and resilience. In 2014 Mike went on secondment to run Severn Trent’s Asset Management Department, before moving to his role as Business Leader for Asset Strategy he helps set the long-term direction for the company.
Local Consumer Advocates
The Central and Eastern team work with Local Consumer Advocates (LCAs). They are a customer of at least one of the water companies in the Central and Eastern region and their work is focused on the services provided by water companies in this area. Find out more about the LCAs and who they are in this region.
Water companies set out plans to meet the needs of a growing population
Published on 26th Feb 2020
Balancing the needs of a growing population and the pressure on future water supplies will…
Water company performance under the spotlight at watchdog meeting
Published on 15th Jan 2020
Customers will have the opportunity to hear first-hand how their water company is performing when…
Essex and Suffolk Water told to improve after spike in complaints
Published on 18th Sep 2019
Essex and Suffolk Water has been warned by the consumer watchdog that it must show…
Businesses given chance to quiz water bosses
Published on 28th May 2019
Businesses in the Midlands that are unhappy with their water or sewerage services can quiz…
Future prices and services must be acceptable to water customers
Published on 11th Apr 2019
The Consumer Council for Water (CCWater) has responded to today’s announcement by the regulator Ofwat…
Consumers ready to put water companies under the spotlight
Published on 26th Feb 2019
Water companies will be challenged over the cost of their services and efforts to keep…