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Consumer Council For Water

The voice for water consumers, here to help you.

Cymraeg

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About us
About us
About us
We are the independent representative of household and business water consumers in England and Wales.
Find out more about us
Households
Households
Should I switch to a water meter?
Use our calculator to quickly find out if you could save by making the switch.
Calculate if you could save
Businesses
Businesses
Business Customer Hub
Are you as a business customer eligible to switch your retail water services?
Find out more for your business
Our research
Our research
Our research
We undertake research into a wide range of water supply and sewerage management issues.
Read our research
Priorities
Priorities
- Your priorities – our work
- Consultation Responses
Priorities
We work to make sure your voice is heard on the big water industry issues that affect you.
See our priorities
News
News
News
Read useful information about water supply, help with bills, water use and advice.
Latest news
Make a complaint
Make a complaint
Make a complaint
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Make a complaint
Work with us
Work with us
- Jobs
- Supply to us
Work with us
See our latest job vacancies and our processes should you wish to do business with us.
Latest jobs

Main content

About Us

Operational Business Plans

Our Operational Business Plan outlines how we will deliver our Forward Work Programme priorities.

Operational Business Plan 2020-21
- size: 0.52MB
- PDF
Download file: Operational Business Plan 2020-21

Operational Business Plan 2019-20
- size: 0.89MB
- PDF
Download file: Operational Business Plan 2019-20

Operational Business Plan 2018-19
- size: 0.71MB
- PDF
Download file: Operational Business Plan 2018-19

Operational Business Plan 2017-18
- size: 0.55MB
- PDF
Download file: Operational Business Plan 2017-18

Operational Business Plan 2016-17
- size: 0.26MB
- PDF
Download file: Operational Business Plan 2016-17

Operational Business Plan 2015-16
- size: 0.55MB
- PDF
Download file: Operational Business Plan 2015-16

Operational Business Plan 2014-15
- size: 0.46MB
- PDF
Download file: Operational Business Plan 2014-15

Consumer Council For Water Operational Business Plan 2013 to 2014
- size: 0.39MB
- PDF
Download file: Consumer Council For Water Operational Business Plan 2013 to 2014

Consumer Council For Water Operational Business Plan 2012 to 2013
- size: 0.26MB
- PDF
Download file: Consumer Council For Water Operational Business Plan 2012 to 2013

Consumer Council For Water Operational Business Plan 2011 - 2012
- size: 0.47MB
- PDF
Download file: Consumer Council For Water Operational Business Plan 2011 - 2012

Consumer Council For Water Operational Business Plan 2009 - 2010
- size: 0.35MB
- PDF
Download file: Consumer Council For Water Operational Business Plan 2009 - 2010

Consumer Council For Water Operational Business Plan 2008 - 2009
- size: 0.35MB
- PDF
Download file: Consumer Council For Water Operational Business Plan 2008 - 2009

Consumer Council for Water Operational Business Plan 2007 - 2008
- size: 0.35MB
- PDF
Download file: Consumer Council for Water Operational Business Plan 2007 - 2008

Consumer Council For Water Operational Business Plan 2006 - 2007
- size: 0.44MB
- PDF
Download file: Consumer Council For Water Operational Business Plan 2006 - 2007