Skip to main content

Consumer Council For Water

The voice for water consumers, here to help you.

Cymraeg

Home
About us
About us
About us
We are the independent representative of household and business water consumers in England and Wales.
Find out more about us
Households
Households
Should I switch to a water meter?
Use our calculator to quickly find out if you could save by making the switch.
Calculate if you could save
Businesses
Businesses
Business Customer Hub
Are you as a business customer eligible to switch your retail water services?
Find out more for your business
Our reports
Our reports
Our research
We undertake research into a wide range of water supply and sewerage management issues.
Read our research
Priorities
Priorities
Priorities
We work to make sure your voice is heard on the big water industry issues that affect you.
See our priorities
News
News
News
Read useful information about water supply, help with bills, water use and advice.
Latest news
Make a complaint
Make a complaint
Make a complaint
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Make a complaint
Work with us
Work with us
- Jobs
- Supply to us
Work with us
See our latest job vacancies and our processes should you wish to do business with us.
Latest jobs

Main content

About Us

Forward Work Programme

The areas that water consumers tell us they want us to work on have formed the basis of our Forward Work Programmes.

2020 – 2023

Forward Work Programme for England and Wales 2020 - 2023
- size: 0.44MB
- PDF
Download file: Forward Work Programme for England and Wales 2020 - 2023

Blaenraglen waith ar gyfer Cymru a Lloegr 2020 – 2023
- size: 0.46MB
- PDF
Download file: Blaenraglen waith ar gyfer Cymru a Lloegr 2020 – 2023

Responses to draft Forward Work Programme 2019-22
- size: 0.68MB
- PDF
Download file: Responses to draft Forward Work Programme 2019-22

2019 – 2022

Forward Work Programme for England and Wales 2019 - 2022
- size: 4.22MB
- PDF
Download file: Forward Work Programme for England and Wales 2019 - 2022

Blaenraglen waith ar gyfer Cymru a Lloegr 2019 – 2022
- size: 4.22MB
- PDF
Download file: Blaenraglen waith ar gyfer Cymru a Lloegr 2019 – 2022

Responses to draft Forward Work Programme 2019-22
- size: 0.59MB
- PDF
Download file: Responses to draft Forward Work Programme 2019-22

2018 – 2021

Forward Work Programme for England and Wales 2018-2021
- size: 3.21MB
- PDF
Download file: Forward Work Programme for England and Wales 2018-2021

Blaenraglen Waith ar gyfer Cymru a Lloegr 2018 - 2021
- size: 3.11MB
- PDF
Download file: Blaenraglen Waith ar gyfer Cymru a Lloegr 2018 - 2021

Responses to draft Forward Work Programme 2018-21
- size: 1.06MB
- PDF
Download file: Responses to draft Forward Work Programme 2018-21

2017 – 2020

Forward Work Programme for England and Wales 2017-2020
- size: 5.32MB
- PDF
Download file: Forward Work Programme for England and Wales 2017-2020

Blaenraglen Waith ar gyfer Cymru a Lloegr 2017 - 2020
- size: 4.61MB
- PDF
Download file: Blaenraglen Waith ar gyfer Cymru a Lloegr 2017 - 2020

Responses to draft Forward Work Programme
- size: 0.71MB
- PDF
Download file: Responses to draft Forward Work Programme

2016/17 – 2018/19

Forward Work Programme for England and Wales 2016 - 2019
- size: 1.64MB
- PDF
Download file: Forward Work Programme for England and Wales 2016 - 2019

Blaenraglen Waith ar gyfer Cymru a Lloegr 2016 - 2019
- size: 1.63MB
- PDF
Download file: Blaenraglen Waith ar gyfer Cymru a Lloegr 2016 - 2019

2015/16 – 2017/18

Forward Work Programme for England and Wales 2015 - 2018
- size: 1.18MB
- PDF
Download file: Forward Work Programme for England and Wales 2015 - 2018

Forward Work Programme for Wales 2015 - 2018
- size: 1.19MB
- PDF
Download file: Forward Work Programme for Wales 2015 - 2018

Blaenraglen Waith ar gyfer Cymru a Lloegr 2015 to 2018
- size: 1.29MB
- PDF
Download file: Blaenraglen Waith ar gyfer Cymru a Lloegr 2015 to 2018

Blaenraglen Waith ar gyfer Cymru 2015 to 2018
- size: 1.26MB
- PDF
Download file: Blaenraglen Waith ar gyfer Cymru 2015 to 2018

2014/15 – 2016/17

CCWater Forward Work Programme England and Wales 2014 to 2017
- size: 3.07MB
- PDF
Download file: CCWater Forward Work Programme England and Wales 2014 to 2017

CCWater Forward Work Programme England and Wales 2014-2017 - Welsh Version
- size: 3.39MB
- PDF
Download file: CCWater Forward Work Programme England and Wales 2014-2017 - Welsh Version

Blaenraglen Waith ar gyfer Cymru a Lloegr 201415 i 201617
- size: 3.14MB
- PDF
Download file: Blaenraglen Waith ar gyfer Cymru a Lloegr 201415 i 201617

Blaenraglen Waith ar gyfer Cymru 201415 i 201617
- size: 3.44MB
- PDF
Download file: Blaenraglen Waith ar gyfer Cymru 201415 i 201617

2013/14 – 2015/16

CCWater Forward Work Programme England and Wales 2013 to 2016
- size: 3.36MB
- PDF
Download file: CCWater Forward Work Programme England and Wales 2013 to 2016

CCWater Forward Work Programme England and Wales 2013-2016 - Welsh Version
- size: 3.62MB
- PDF
Download file: CCWater Forward Work Programme England and Wales 2013-2016 - Welsh Version

CCWater Forward Work Programme Wales 2013 to 2016
- size: 3.61MB
- PDF
Download file: CCWater Forward Work Programme Wales 2013 to 2016

CCWater Forward Work Programme Wales 2013 to 2016 - Welsh Version
- size: 3.47MB
- PDF
Download file: CCWater Forward Work Programme Wales 2013 to 2016 - Welsh Version

2012/13 – 2014/15

Forward Work Programme for England and Wales 2012-13 to 2014-15
- size: 3.28MB
- PDF
Download file: Forward Work Programme for England and Wales 2012-13 to 2014-15

Blaenraglen Waith ar gyfer Cymru a Lloegr 2012-13 i 2014-15
- size: 3.11MB
- PDF
Download file: Blaenraglen Waith ar gyfer Cymru a Lloegr 2012-13 i 2014-15

Forward Work Programme for Wales 2012-13 to 2014-15
- size: 3.22MB
- PDF
Download file: Forward Work Programme for Wales 2012-13 to 2014-15

Blaenraglen Waith ar gyfer Cymru 2012-13 i 2014-15
- size: 3.24MB
- PDF
Download file: Blaenraglen Waith ar gyfer Cymru 2012-13 i 2014-15