Our values define what we stand for as an organisation, and are there to guide us in our day-to-day work and decisions.

Consumers are at the heart of our organisation

Knowledgeable

Our work is based on evidence to help us achieve results

Professional

We consistently deliver our aims by being thorough and efficient

Respectful

We treat people fairly and with courtesy, taking account of their individual needs

Open

We are transparent and honest in our dealings with all people