Being flooded with sewage – particularly inside our home or business – is one of the worst ways our wastewater company can fail us and the environment.
Our campaign to end the misery caused by sewer flooding started in 2021. We’ve made positive progress in bringing the industry together and moving towards agreeing improved clean-up times, better compensation for victims of repeat sewer flooding, and to end to the “exceptional” weather clause for those at risk.
In 2022-23, we’ll continue this campaign to deliver more support and compensation for those who suffer repeat sewer flooding by 2023. This will include standard on-site times by 2023 and a review of how compensation is offered.