Local Consumer Advocates (LCAs), work with permanent members of staff, to focus on the services provided by water companies, in the area they have been appointed. They will also be a customer to at least one of the water companies in their region.

In this section you will find information about who our Local Consumer Advocates (LCAs) are, how they are appointed and what they do for water consumers in their area.

Northern Region

Our Local Consumer Advocates in the Northern region.

Central and Eastern Region

Our Local Consumer Advocates in the Central and Eastern region.

London and South East Region

Our Local Consumer Advocates in the London and South East region.

Western Region

Our Local Consumer Advocates in the Western region.

Wales

Our Local Consumer Advocates in Wales.