Local Consumer Advocates (LCAs), work with permanent members of staff, to focus on the services provided by water companies, in the area they have been appointed. They will also be a customer to at least one of the water companies in their region.

In this section you will find information about who our Local Consumer Advocates (LCAs) are, how they are appointed and what they do for water consumers in their area.

Northern Region

Details of Local Consumer Advocates in CCWater's Northern Region.

Central and Eastern Region

Details of Local Consumer Advocates in CCWater's Central and Eastern Region.

London and South East Region

Details of local consumer advocates in CCWater's London and South East Region.

Western Region

Details of Local Consumer Advocates in CCWater's Western Region.

Wales

Details of CCWater's Local Consumer Advocates in Wales.