Christine Cleveland

Appointment from June 2021.

Christine Cleveland was previously CEO of a Surrey based charity supporting carers and after a long career as a Senior Executive working in the fields of education, health and social care.
In 2019, Christine was fortunate to be elected as a local independent Councillor for Epsom and Ewell Borough Council being a good advocate and supporting local residents with any burning issues they have.
Christine has also previously worked within the water industry for eight years at WRC PLC (formerly The Water Research Centre) and was responsible for the sales and marketing of the thousands of publications that they produced.

Doug Taylor

Appointment from October 2018

Enfield councillor and former Leader of Enfield Council. Current Chair of the Council’s Pensions Investment committee. Considerable experience as a consumer advocate and representative particularly within financial services, extensive leadership and committee and board chairing experience. Over 20 years’ experience as a senior manager in not for profit organisations.

Former Which? campaign strategy director; former Deputy Chief Executive of the British Society for Rheumatology; former acting Managing Director of National Union of Students Holding Ltd; former National Director of the National Union of Students employing 80 staff with a £3 million annual budget. Also a former Director of NUS Services.

Current Governor of Capel Manor College, Governor of Pensions Policy Institute, Board Director of London Sports Board, Director NUS Holdings Ltd, current Member of the FCA consumer panel.

Joanna Lawino

Appointment from June 2021.

Lynn Gould

Appointment from June 2021.

Lynn has worked in retail and had a long career in consumer affairs as an adviser, lecturer, press officer, policy maker, networker and representative. Always concerned to address matters according to the consumer principles of Access, Choice, Information, Equity, Value for Money, Safety, Representation and Redress, Lynn hopes to work on CCW’s initiatives from the perspective of the ‘ordinary consumer’. She lives very close to nature, in a houseboat, on the River Thames – so she is ‘in her element’ in water. Her interests are thus in water quality, sewage and environmental issues generally.