CCW Board meet in public regularly. The agendas reflect the current important issues facing water customers in England and Wales. This includes information on CCW’s complaint handling performance during the course of the year. Members of the public are welcome to attend these meetings and are given the opportunity to raise any particular questions or concerns. You don’t need to book a place, just turn up on the day. The agenda and papers for public meetings will be published one week before the meeting.

Due to Covid-19, public meetings are currently not taking place.

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