The Board of the Consumer Council for Water (CCWater) meet in public regularly. The agendas reflect the current important issues facing water customers in England and Wales. This includes information on CCWater’s complaint handling performance during the course of the year.

Members of the public are welcome to attend these meetings and are given the opportunity to raise any particular questions or concerns. You don’t need to book a place, just turn up on the day.

The agenda and papers for public meetings will be published one week before the meeting.

Public meetings in 2019-2021 will be held on:

  • 17 December 2019 (Wales)
  • 3 March 2020 (Central and Eastern Region)
  • 21 April 2020 (Western Region)
  • 14 July 2020 (Northern Region)
  • 3 November 2020 (London and South Eastern Region)
  • 15 December 2020 (Wales)
  • 9 March 2021 (Central and Eastern Region)

2019

2018

2017

2016

2015

2014

2013

2012

2011

2010

2009

2008

2007