About Us
Our mission
Securing a safe, reliable service, and a fair deal for water consumers
Our strategic ambitions
Our strategic ambitions are to make sure all current and future, household and business consumers have:
- Fair charges that everyone can afford
- Outstanding services that are always delivered right first time
- A safe, reliable service now and for the future
Our campaigns
Our campaigns to help us achieve our ambitions are:
Improve water regulation for consumers
Get the basics right for water consumers
Create excellent, accessible and affordable services for all
Ensure water and sewerage services are fit for the future