Hospitality and Gift Register

We maintain a register of gifts and hospitality received by our employees, Board Members and Consumer Advocates. We publish the register annually.

Note: where the recipients of the gift or hospitality is not a senior member of staff their details have been anonymised.

If you want to see previous years, please email [email protected].

When: 21 November 2022
Who: Thames Water invitation only dinner
Sent by: Thames Water
Gift: Emma Clancy was invited to attend a small, private dinner in on Tuesday 15 November 2022 with discussion focused on: “While Thames move towards the successful completion of the Thames Tideway Tunnel, a landmark project for the city and the UK’s river health, it is clear that huge challenges remain. These include improving the reliability of the service our customers rely on, renewing our ageing water network and better managing the risk of floods that are set to become more frequent and severe.”
Value: £50
Line manager approval: not required

This offer was accepted.

When: 22 November 2022
Who: Cath Jones
Sent by: South West Water
Gift: Pair of safety boots worn during site visit. Boots will be used at future visits to other facilities.
Value: £20
Line manager approval: not required

This offer was accepted.

When: 3 January 2023
Who: Emma Clancy
Sent by: WaterPlus
Gift: Lounge corporate tickets for the Bournemouth/Everton game on 28 May in the 85 lounge.
Value: £120
Line manager approval: not required

This offer was declined.

When: 9 September 2022
Who: Emma Clancy
Offered to: Karma Loveday, Water Report
Gift: Flowers and chocolates. Thank you for presenting at CCW staff event
Value: £23

Approved by Chief Executive on 9 September 2022.

When: 10 January 2022
Who: Dean Baker
Sent by: Voice 2 Voice (Telappliant)
Gift: Large box of chocolates (Hotel Chocolate ‘The Dark Cabinet’) as Christmas gift/with thanks for business – sent unsolicited
Value: £60
Line manager approval: no

This offer was accepted and shared with colleagues

When: 1 December 2021
Who: Emma Clancy
Sent by: Affinity Water
Gift: Lunch with Caroline Warner, Affinity Water CCG Chair 30.11.21
Value: £12
Line manager approval: no

This offer was accepted

When: 24 November 2021
Who: Emma Clancy
Sent by: Water UK
Gift: Dinner – 23/11/21 (Christine McGourty (Water UK), Emma Clancy & Sarah McMath (MOSL)
Value: £30
Line manager approval: no

This offer was accepted

When: 22 November 2021
Who: Karen Cropp and Gemma Domican
Sent by: Unique Venues Birmingham
Gift: Invitation to press night for “The Play What I Wrote” Mon 6 Dec 21
Value: £32.50 each
Line manager approval: no

This offer was declined

When: 22 September 2021
Who: Emma Clancy
Sent by: MOSL
Gift: Dinner at IoW Presidents Dinner. EC speaking on Panel on 23.09.21. Invited as a guest at IoW dinner on 22.09.21
Value: £50
Line manager approval:

This offer was accepted

When: 10 September 2021
Who: Emma Clancy
Sent by: Northumbrian Water
Gift: Emma Clancy lunch with Heidi Mottram
Value: £25
Line manager approval: No

This offer was accepted

When: 17 July 2021
Who: CCW employees
Sent by: Customer
Gift: Bottle of champagne. Unsolicited gift sent to office with thanks for good outcome will be included in staff raffle
Value: £44
Line manager approval: No

This offer was accepted

When: 16 July 2021
Who: CCW employee
Sent by: Customer
Gift: Rhymney Export x 12. Unsolicited gift sent to office with thanks for good outcome will be included in staff raffle
Value: £20
Line manager approval: No

This offer was accepted

When: 12 July 2021
Who: Gudrun Limbrick
Sent by: Bristol Water
Gift: Memento of Bristol Water’s 175th birthday celebrations for Challenge panel participants.
Value: £10
Line manager approval: No

This offer was declined

When: 7 July 2021
Who: Rob Light
Sent by: Northumbrian Water
Gift: Rob Light lunch with Heidi Mottram
Value: £25
Line manager approval: No

This offer was accepted

When: 22 March 2022
Who: Emma Clancy
Offered to: Northumbrian Water
Gift: Business lunch between Emma Clancy, CEO and Heidi Mottram, Northumbrian Water CEO
Value: £96 (n.b. this was cost for both Emma and Heidi)

Approved by Chief Executive on 23 March 2022

When: 1 February 2022
Who: E Clancy
Offered to: Water UK
Gift: Business lunch between Emma Clancy, CEO and Christine McGourty, Water UK CEO
Value: £29
Approved by Chief Executive on 1 February 2022

When: 25 October 2021
Who: C Thomas
Offered to: Customer
Gift: Gift voucher for customer that had been required to go to the post office to pick up a letter from CCW because insufficient postage had been paid by CCW.
Value: £5, total cost £6.69 including delivery

Approved by Executive Director of Business Services on 25 October 2021

When: 4 October 2021
Who: C Thomas
Offered to: 2 x CCW employees
Gift: Flowers in recognition of the excellent work by the two members of staff covering more senior roles when others were on leave.
Value: £95 in total

Approved by Chief Executive on 20 August 2021

When: 22 September 2021
Who: G Domican
Offered to: Liv Garfield, Severn Trent Water and Louise Beardmore, United Utilities
Gift: Hotel Chocolate gift box for each individual with thanks for speaking at the CCW staff event on Wednesday 15 September 2021.
Value: £22.95 each

Approved by Chief Executive on 16 September 2021

When: 7 July 2021
Who: Rob Light
Sent by: Northumbrian Water
Gift: Rob Light lunch with Heidi Mottram
Value: £25
Line manager approval: no

This offer was accepted

When: 23 November 2020
Who: CCW Employee
Sent by: Customer
Gift: Customer sent unsolicited gift to the office with thanks for work
Value:
Line manager approval: no

When: 17 November 2020
Who: Emma Clancy
Sent by: Independent
Gift: Donation made to WaterAid with thanks for speaking at the Social Contract Summit on 10 November.
Value: £25
Line manager approval: no

This offer was accepted

When: 11 November 2020
Who: CCW Employee
Sent by: South East Water
Gift: Employee took part in a company stakeholder quiz event and won £200 donation to charity and hamper worth £60. Requested donation be made to Water Aid. Wine and chocolates from hamper to be donated to CCW Christmas fuddle quiz/raffle, perishable contents retained by individual – under normal circumstances these would be shared in the office but not possible due to Covid-19 lockdown.
Value: £260
Line manager approval: no but approach discussed and agreed with Board Secretary

This offer was accepted

When: 8 October 2020
Who: Emma Clancy
Sent by: Severn Trent Water
Gift: Pair of safety boots worn during visit to Severn Trent site. Boots will be used at future visits to other facilities.
Value: £20
Line manager approval: no

This offer was accepted

When: 5 October 2020
Who: Emma Clancy
Sent by: Southern Water
Gift: Pair of safety boots worn during visit to Havant treatment works. Boots will be used at future visits to other facilities.
Value: £20
Line manager approval: No

This offer was accepted

When: 22 September 2020
Who: CCW employee
Sent by: Customer
Gift: Satisfied customer set unsolicited small box of chocolates by post in appreciation. Customer has been thanked for gift.
Gifts of this nature are usually shared with colleagues, this was not possible on this occasion due to Covid-19 restrictions.
Value: £5
Line manager approval: No

This offer was accepted

When: 26 October 2020
Who: Emma Clancy
Offered to:

  • Claire Sharp, Northumbrian Water
  • Zoe Burns-Shore, Yorkshire Water
  • Richard Price, Bristol Water
  • Sue Clarke, Bristol Water

Gift: Hotel Chocolate gift box for each individual with thanks for making a presentation at the Consumer Complaints Workshop on Tuesday 20 October 2020
Value: £22.95 each

Approved by Chief Executive on 23 October 2020