We publish extensive information about what we do and how we operate. You can find out more details in the information below.

Memoranda of Understanding

Documents that set out the framework for our relationship with relevant bodies.

Governance Documents

Documents setting out our different codes of governance.

Welsh Language

Our commitment to the Welsh Language.

Hospitality and Gift Register

Our Gifts and Hospitality registers

Our legal functions, duties and powers

We have a duty to represent the interests of consumers, both domestic and business, of licensed water suppliers, as well as the interests of consumers of water and sewerage companies.

Registers of Interests

Our Board Members, Executive team and Local Consumer Advocates are asked to declare any direct or indirect interests that they believe may conflict with their responsibilities.