Menu
Close
  • Home
  • About us
    • Our mission
    • How we help you
    • Our values
    • Our people
    • Our regions
    • Board & Board meetings
    • Our publications
    • Governance
  • Households
    • Help with my bills
    • Dealing with debt
    • Save money
    • Extra free help - priority services
    • Using water wisely
    • Benefits calculator
    • Find your water company
    • Water company performance
    • Coronavirus advice
  • Businesses
    • Your water retailer
    • Bill help for business customers
    • Save water for your business
    • Retail Market Performance
    • Cold caller advice for your business
    • Business meetings
    • Coronavirus advice
    • FAQs
  • Our research
    • Competition in the water industry
    • Customer needs
    • Customers’ views and preferences
    • Looking after the environment
    • Saving water
    • Water industry regulation
  • Priorities
    • Your priorities – our work
    • Consultation Responses
    • CCW Affordability Review
    • CCW Vulnerability Manifesto
    • Coronavirus advice
  • News
    • Press releases
    • Blog
    • Media enquiries
    • Key dates & events
    • Newsletter
  • Make a complaint
    • Complain about your water or sewerage service
    • Our complaint successes
    • Alternative Dispute Resolution
  • Work with us
    • Jobs
    • Supply to us
Cymraeg
Skip to main content
Cymraeg Translate language button
Languages Translate language button
  • عربى
  • বাঙালি
  • 简体中文
  • English
  • Français
  • Deutsche
  • ગુજરાતી
  • Italiano
  • Lietuvis
  • Polskie
  • Português
  • ਪੰਜਾਬੀ
  • Română
  • Soomaali
  • Español
  • Türk
  • اردو
  • Cymraeg
Accessibility Accessibility tools

Consumer Council For Water

The voice for water consumers, here to help you.

  • Contact us
  • Search
Cymraeg
  • Home
  • About us

    About us

    • Our mission
    • How we help you
    • Our values
    • Our people
    • Our regions
    • Board & Board meetings
    • Our publications
    • Governance

    About us

    We are the independent representative of household and business water consumers in England and Wales.

    Find out more about us
  • Households

    Households

    • Help with my bills
    • Dealing with debt
    • Save money
    • Extra free help - priority services
    • Using water wisely
    • Benefits calculator
    • Find your water company
    • Water company performance
    • Coronavirus advice

    Should I switch to a water meter?

    Use our calculator to quickly find out if you could save by making the switch.

    Calculate if you could save
  • Businesses

    Businesses

    • Your water retailer
    • Bill help for business customers
    • Save water for your business
    • Retail Market Performance
    • Cold caller advice for your business
    • Business meetings
    • Coronavirus advice
    • FAQs

    Business Customer Hub

    Are you as a business customer eligible to switch your retail water services?

    Find out more for your business
  • Our research

    Our research

    • Competition in the water industry
    • Customer needs
    • Customers’ views and preferences
    • Looking after the environment
    • Saving water
    • Water industry regulation

    Our research

    We undertake research into a wide range of water supply and sewerage management issues.

    Read our research
  • Priorities

    Priorities

    • Your priorities – our work
    • Consultation Responses
    • CCW Affordability Review
    • CCW Vulnerability Manifesto
    • Coronavirus advice

    Priorities

    We work to make sure your voice is heard on the big water industry issues that affect you.

    See our priorities
  • News

    News

    • Press releases
    • Blog
    • Media enquiries
    • Key dates & events
    • Newsletter

    News

    Read useful information about water supply, help with bills, water use and advice.

    Latest news
  • Make a complaint

    Make a complaint

    • Complain about your water or sewerage service
    • Our complaint successes
    • Alternative Dispute Resolution

    Make a complaint

    Tell us about a problem you have with your company. We can advise or help you resolve your complaint.

    Make a complaint
  • Work with us

    Work with us

    • Jobs
    • Supply to us

    Work with us

    See our latest job vacancies and our processes should you wish to do business with us.

    Latest jobs
Close
Main content
Go to HomepageSeperator for breadcrumb Make a complaint

Make a complaint

Published on 11th April 2017

Categories:

  • Twitter
  • Facebook
  • Google+
  • LinkedIn
  • Print:
  • Share Print

Categories

  • A sewerage system that works
  • Affordable bills and help with debt
  • Blog
  • Building site
  • Central & Eastern
  • Complaint successes
  • Cymraeg
  • London & South East
  • News
  • Non-household updates
  • Northern
  • PR19
  • Press Releases
  • Regions
  • Retail Competition and switching suppliers
  • Saving water and money
  • The water environment and climate change
  • Wales
  • Western

Recent Posts

  • Speaking your language
  • CCW backs action plan to help business customers save water
  • Former CCW chief picks up industry award
  • Opportunity knocks in the form of Climate Change Adaptation Reports
  • More than 140,000 households in Wales receive ongoing help with water bills
Show sitemapHide sitemap
  • About us
    • Our vision
    • Our values
    • Our regions
    • How we help you
    • Our people
    • Governance
  • Households
    • Water Meter Calculator
    • Contact your water company
    • Save money
    • Help with my bills
    • How much water do you use?
    • Water company performance
    • Grants Search Tool
    • Benefits Calculator
  • Business Customer Hub
    • Water retailers
    • Save water for your business
    • Bill help for business customers
    • Business meeting – agenda
  • Our Research
    • Competition in the water industry
    • Customer needs
    • Customers’ views and preferences
    • Looking after the environment
    • Saving water
    • Water industry regulation
  • Priorities
    • Your priorities – our work
    • Consultation Responses
  • News
    • Press releases
    • Blog
    • Media enquiries
    • Key dates & events
    • On Tap Newsletter
  • Make a complaint
    • How we’ve helped – real life stories
    • WATRS – further help if you remain dissatisfied
  • Work with us
    • Jobs
    • Supply to us

Contact us

Customers in England

Tel: 0300 034 2222

Customers in Wales

Tel: 0300 034 3333
Contact us
Calls may be recorded for training and quality monitoring purposes

What do you think about our website?

Send your feedback

Follow us

  • Follow Twitter
  • Follow Rss
  • Follow Youtube
  • Follow Facebook
  • Follow Linkedin
  • Follow Instagram

Sign up to our newsletter

Get the latest reports, press releases & customer research delivered to your inbox.

About us Jobs Make a complaint Accessibility Terms & Conditions Privacy and Cookie Policy

Copyright © 2021 CCW
1st floor, Victoria Square House, Victoria Square
Birmingham B2 4AJ