Non-household water market
Non-household complaints soar during disappointing quarter
Customer complaints about retailers to the Water Watchdog hit a record high during the second quarter of 2018/19 – pouring cold water on the promising progress made earlier in the year.
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Help with bills and debt
Water debt hurting poorest families - UK poverty report
Water bills are the most common cause of debt for people on a low income, a new report on UK poverty has revealed.
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Ready for winter
Get your home wrapped up for winter
After one of the hottest summers on record the looming prospect of a cold winter is enough to send a shiver down the spine. But that’s nothing compared to the damage freezing temperatures can do to our home’s water pipes if we leave them exposed to the cold.
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Forward Work Programme
Share your views on our Forward Work Programme
. The Consumer Council for Water is keen to hear your views on our draft Forward Work Programme for 2019 to 2022.
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Water companies action plans
Water companies cannot afford repeat of Beast from the East failures
Some water companies could be skating on thin ice unless they are better prepared to meet the needs of consumers during disruption to water supplies.
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