The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
Every year in England and Wales water companies deal with over 300,000 blockages, thousands of which see people’s homes and belongings ruined by sewer flooding. Around £90million is spent EVERY year clearing blockages nationwide. However total costs, including damage from … Continued
Low-income households can take action now to beat an April rise in water bills by tapping into the financial support available from their water company. That’s according to the Consumer Council for Water (CCWater) which has responded to today’s (Wednesday) … Continued
Are you feeling the drip, drip, drip of finances draining away after Christmas? You don’t need to struggle on alone with these worries – there are many ways to help pay your water bills and some are better known than … Continued
Today marks the launch of a new industry-wide campaign aimed at raising awareness of the new non-household retail water market in England. There are just ten weeks to go until 1.2 million businesses, charities and public sector organisations will have … Continued
In this guest blog, CLAIRE SHARP – CUSTOMER DIRECTOR AT NORTHUMBRIAN WATER GROUP – explains how the company is helping its customers to reduce or remove debt. We recognise that sometimes life’s ups and downs mean that some customers may … Continued
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Our service is free to customers.
BUSINESSES across the south west of England can discover how…
RT @cf2421: Free workshop 4 business in #Bath this Fri on choosing water supplier #openwatermarket Find out more @openwaterorg https://t.co/3McvcZr0XJ
BUSINESSES across the south west of England can discover how they might benefit from the new retail water in England… Read more
Every year in England and Wales water companies deal with over 300,000 blockages, thousands of which see people’s homes and… Read more
Low-income households can take action now to beat an April rise in water bills by tapping into the financial support… Read more
Back in January 2016 CCWater teamed up with poverty relief charity Turn2Us to launch two online tools to help boost… Read more
Compare your water company's complaint performance and what customers say about the service they receive.
From April 2017, businesses, charities and public sector organisations in England will be able to switch their supplier of water and sewerage retail services.