Water Matters
Water trailing energy suppliers on value for money
The water industry must do more to prove it is offering value for money after a report by the Consumer Council for Water (CCWater) showed customers are now more satisfied with some other utilities, including energy.
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Thames Water leakage
CCWater statement on Thames Water leakage performance
CCWater has today warned that Thames Water’s failure to meet its commitment to reduce leakage levels risks undermining efforts to encourage customers to use water more wisely.
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Save water
5 simple steps to save water in the garden
Our Senior Policy Manager Karen Gibbs loves nothing more than spending time in her treasured garden. And over the years she’s picked up some handy tips on how to use less water but still have a flourishing garden.
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News
Read our latest On Tap newsletter!
Subscribing to our On Tap newsletter is a great way to catch up with all the latest water consumer news from CCWater.
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Complaint reduction
Four water companies continue to reverse rise in complaints
The Consumer Council for Water (CCWater) has welcomed the latest reduction in written complaints made by customers to four water companies that were challenged by the consumer watchdog to improve their performance.
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