COVID-19
Coronavirus advice
Find out what support you can get if you’re affected by coronavirus if you are a household or business customer.
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Our draft strategy
CCW seeks views on ambitious three-year strategy
We would like to hear your views on our draft three-year strategy for 2021 to 2024 which sets out our mission, strategic objectives and campaigns that will shape our efforts to secure a fair deal for water consumers – now and in the future.
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Winter ready tips
As easy as A, B, C? Survival tips for a peaceful winter
Our Policy Manager Janine guides us through some quick wins – simple steps we can all take to keep ourselves, our families and homes protected this winter.
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Affordability and Vulnerability
Our Water for All report and Vulnerability Manifesto
We have published our Water for All 2019-20 report which examines the efforts made by water companies in England and Wales to support customers who need financial help or other forms assistance if they’re in vulnerable circumstances.
Read more about Our Water for All report and Vulnerability Manifesto