Find out what support you can get if you’re affected by coronavirus if you are a household or business customer.
Read more about Coronavirus adviceWe are recruiting for eight Consumer Advocates across England and Wales to help us champion the interests of consumers and influence water companies, governments and regulators.
Read more about We are recruiting for Consumer AdvocatesWe’ve outlined the simple things we can all do to reduce the risk of pipes freezing or bursting, and help to get the right support should things go wrong.
Read more about Winter AdviceWe would like to hear your views on our draft three-year strategy for 2021 to 2024 which sets out our mission, strategic objectives and campaigns that will shape our efforts to secure a fair deal for water consumers – now and in the future.
Read more about CCW seeks views on ambitious three-year strategyUse our calculator to quickly find out if you could save by making the switch.
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See company performance about How is my water company performing?Making information accessible to all is so important. As an organisation dedicated to helping people, it’s important that CCW does…
An action plan to help business customers across England become water efficient has been published with the support of the…
Former CCW chief executive Tony Smith has scooped a top industry award for his outstanding contribution to the water sector…
Consumers are more aware than ever of the seriousness of the climate challenge facing the planet. Media coverage of climate…
Consumer watchdog CCW says more than 140,000 households are now receiving reduced bills through water company assistance but large numbers…