COVID-19
Coronavirus advice
Find out what support you can get if you’re affected by coronavirus if you are a household or business customer.
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Complaint handling
Faster complaint response times in the pipeline
CCW secures commitments from 10 water companies to speed up their responses to complaints.
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Our draft strategy
CCW seeks views on ambitious three-year strategy
We would like to hear your views on our draft three-year strategy for 2021 to 2024 which sets out our mission, strategic objectives and campaigns that will shape our efforts to secure a fair deal for water consumers – now and in the future.
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Winter ready tips
As easy as A, B, C? Survival tips for a peaceful winter
Our Policy Manager Janine guides us through some quick wins – simple steps we can all take to keep ourselves, our families and homes protected this winter.
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