Find out what support you can get if you’re affected by coronavirus if you are a household or business customer.
Read more about Coronavirus adviceWe would like to hear your views on our draft three-year strategy for 2021 to 2024 which sets out our mission, strategic objectives and campaigns that will shape our efforts to secure a fair deal for water consumers – now and in the future.
Read more about CCW seeks views on ambitious three-year strategyOur Policy Manager Janine guides us through some quick wins – simple steps we can all take to keep ourselves, our families and homes protected this winter.
Read more about As easy as A, B, C? Survival tips for a peaceful winterWe have published our Water for All 2019-20 report which examines the efforts made by water companies in England and Wales to support customers who need financial help or other forms assistance if they’re in vulnerable circumstances.
Read more about Our Water for All report and Vulnerability ManifestoUse our calculator to quickly find out if you could save by making the switch.
Calculate if you could saveTell us about a problem you have with your company. We can advise or help you resolve your complaint.
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See company performance about How is my water company performing?Consumer watchdog CCW has led calls for water industry to speed up response to complaints Ten water companies pledge to…
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