Retail water market
Small businesses need more help understanding new water market
Many small businesses still need more help understanding the new non-household retail water market in England, according to the Consumer Council for Water (CCWater).
Read more
Annual Review
Read our Annual Review 2016/17
The water industry must do more to prove it is offering value for money after a report by the Consumer Council for Water (CCWater) showed customers are now more satisfied with some other utilities, including energy.
Read more
Discover Water
Discover how your water company compares to others
Ever wondered how your water company compares to others on price and customer service – or how it spends your hard-earned cash?
Read more
Save money
Only 1 in 4 households aware of option to trial a meter
Hundreds of thousands of households could be missing out on lower water bills because they are unaware they can trial a meter for up to two years, the Consumer Council for Water (CCWater) has warned.
Read more
Price Review
Price Review must be focused on customer priorities
The Consumer Council for Water says the next Price Review (PR19) must be focused on delivering what customers want, including acceptable bills.
Read more