The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
Don’t allow water bills to make an April Fool of your finances. That’s the advice from the Consumer Council for Water (CCWater) which is urging cash-strapped households to take action now and stay one step ahead of rising water bills. … Continued
Water companies will be challenged to show how they can deliver even better customer service for households and businesses across Wales when the Consumer Council for Water (CCWater) meets in Wrexham on Friday, March 31. The water watchdog will also … Continued
Monday (March 20) marks the launch of the third annual Water Saving Week, which is organised by Waterwise and supported by partners including CCWater. Our water efficiency expert Ana-Maria Millan explains why saving water matters and how it can also … Continued
The countdown to competition is almost over. From April 1, the world’s largest retail water market will open for business in England. But who will be able to switch supplier and what could choice mean for the 1.2 million businesses, … Continued
The Consumer Council for Water is supporting the 4th annual Wales Water Conference, which is being staged in Cardiff on May 17. The consumer watchdog’s Chief Executive Tony Smith will be among the guest speakers at the flagship event, which brings together … Continued
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Our service is free to customers.
Don’t allow water bills to make an April Fool of…
RT @Ofwat: We’ve launched a new report exploring how companies can engage customers more than ever before #tappedin https://t.co/abROqc3GOR
Don’t allow water bills to make an April Fool of your finances. That’s the advice from the Consumer Council for… Read more
Water companies will be challenged to show how they can deliver even better customer service for households and businesses across… Read more
Monday (March 20) marks the launch of the third annual Water Saving Week, which is organised by Waterwise and supported… Read more
The Consumer Council for Water has welcomed proposals by the Government to delay any decision over giving households in England a choice… Read more
Compare your water company's complaint performance and what customers say about the service they receive.
From April 2017, businesses, charities and public sector organisations in England will be able to switch their supplier of water and sewerage retail services.