Save money
Only 1 in 4 households aware of option to trial a meter
Hundreds of thousands of households could be missing out on lower water bills because they are unaware they can trial a meter for up to two years, the Consumer Council for Water (CCWater) has warned.
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Price Review
Price Review must be focused on customer priorities
The Consumer Council for Water says the next Price Review (PR19) must be focused on delivering what customers want, including acceptable bills.
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Water resource
CCWater responds to industry report on long-term water resources planning
The water sector in England and Wales must start to address the longer-term risk of more extreme droughts. This needs to be reflected in the industry’s plans and its next round of water resources planning.
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Water Matters
Water trailing energy suppliers on value for money
The water industry must do more to prove it is offering value for money after a report by the Consumer Council for Water (CCWater) showed customers are now more satisfied with some other utilities, including energy.
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Thames Water leakage
CCWater statement on Thames Water leakage performance
CCWater has today warned that Thames Water’s failure to meet its commitment to reduce leakage levels risks undermining efforts to encourage customers to use water more wisely.
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