Water supply disruption
Water consumers felt badly let down after Beast from the East
A lack of emergency water supplies and poor communication from some water companies made life needlessly more difficult for thousands of homes and businesses when they were left without running water during March’s severe cold weather.
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Leakage
Water Watchdog responds to Thames Water's leakage penalties
The Water Watchdog has responded to today’s announcement that Thames Water has agreed to return £65 million to its customers following an investigation by the regulator Ofwat into its leakage performance.
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Debt
Charity sees rise in water debt difficulties
Almost a quarter of clients who turned to a leading national debt charity for help last year had fallen behind on paying their water bills, according to a new report.
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Water resources
Water Watchdog welcomes calls to ease demand on water resources
The Consumer Council for Water has welcomed calls for water companies to invest more in reducing leakage and improving infrastructure as part of wider efforts to ease the pressure on scarce water resources.
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Be
Small businesses want more help shopping for a better water deal
Small businesses want more help understanding and accessing the potential benefits of the retail water market in England before they take the plunge.
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