Each year we ask customers for their views about the services they receive from their local water companies, and the value for money of those services. This year overall, more than 90% of customers say they are satisfied with the services whilst three quarters (75%-77%) consider the services are value for money. Below we compare the results for companies in England and Wales. You can read the full report here.

Water – percentage of customers satisfied with the overall service

 

 Water – Percentage of customers consider the service value for money

Sewerage – percentage of customers satisfied with the overall service

 Sewerage – percentage of customers consider the  service value for money

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