How is my Company doing?

We collect information on customer complaints made to water/sewerage companies. We also ask customers their views about the services they receive. Click on the link below to see a summary of the top findings at a glance.

Please click on the England and Wales section below to compare them or see the complaint and service information for each individual company.

This section compares customers views about the services they receive from their local water companies, and the value for money of those services.

This section compares customers complaints received by each company.

What customers say about value for money and service provided by Affinity Water.

What customers say about value for money and service provided by Anglian Water

What customers say about value for money and service provided by Bristol Water.

What customers say about value for money and service provided by Cambridge Water.

What customers say about value for money and service provided by Dee Valley Water.

What customers say about value for money and service provided by Dŵr Cymru Welsh Water.

What customers say about value for money and service provided by Essex & Suffolk Water.

What customers say about value for money and service provided by Hartlepool Water.

What customers say about value for money and service provided by Northumbrian Water.

What customers say about value for money and service provided by Portsmouth Water.

What customers say about value for money and service provided by Bournemouth Water.

What customers say about value for money and service provided by Severn Trent Water.

What customers say about value for money and service provided by South East Water.

What customers say about value for money and service provided by South Staffordshire Water.

What customers say about value for money and service provided by South West Water.

What customers say about value for money and service provided by Southern Water.

What customers say about value for money and service provided by Sutton and East Surrey Water.

What customers say about value for money and service provided by Thames Water.

What customers say about value for money and service provided by United Utilities.

What customers say about value for money and service provided by Wessex Water.

What customers say about value for money and service provided by Yorkshire Water.