The Consumer Council for Water provides a strong voice for consumers.
We are independent of both the water industry and its regulator, Ofwat.
In the Western region, the Consumer Council for Water represents customers of:
- Wessex Water
- Bristol Water
- Bournemouth and West Hampshire Water
- Cholderton and District Water
- Thames Water (consumers in Tidworth only) contact – Central and Eastern Office, 1st Floor Victoria Square House, Victoria Square, Birmingham, B2 4AJ. Tel: 0121 345 1017
- SSE Water (Scottish Southern Electric) - contact – Central and Eastern Office, 1st Floor Victoria Square House, Victoria Square, Birmingham, B2 4AJ. Tel: 0121 345 1017
|
How we help consumers:
- We provide information about water and sewerage services at home or in your business
- We campaign to help you get value for money and a better standard of service from water companies
- We can help if you have a complaint about your water company
- We try to make sure that all consumers get a good-quality responsive service
|