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308 results
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How is my water company performing?
We have assessed how well water companies are delivering in a number of areas that matter the most to customers. We have used previously published information on customer views, complaint numbers and operational performa…
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Privacy Statement
CCW is committed to protecting the security and privacy of your personal data. CCW is a data controller under the terms of the General Data Protection Regulation (GDPR) which came into effect on 25 May 2018. We are regis…
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Rhaid i gwmnïau dŵr wneud rhagor i gefnogi cwsmeriaid sy’n ei chael hi’n anodd talu eu biliau, dywed y corff gwarchod dŵr
RHAID I GWMNÏAU DŴR yng Nghymru sicrhau bod cwsmeriaid sy’n methu â fforddio talu eu biliau yn cael yr help angenrheidiol, yn ôl y Cyngor Defnyddwyr Dŵr. Daw galwad y corff gwarchod wrth i gyhoeddiad blynyddol Water UK h…
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Rhaid i gwmnïau dŵr wneud rhagor i gefnogi cwsmeriaid sy’n ei chael hi’n anodd talu eu biliau, dywed y corff gwarchod dŵr
RHAID I GWMNÏAU DŴR sicrhau bod cwsmeriaid sy’n methu â fforddio talu eu biliau yn cael yr help angenrheidiol, yn ôl y Cyngor Defnyddwyr Dŵr. Daw galwad y corff gwarchod wrth i gyhoeddiad blynyddol Water UK heddiw o bris…
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Retail Market Performance
We are working with retailers, Ofwat, MOSL (the market operator) to identify and resolve issues that are hampering customer experiences. We have been closely involved in working groups where retailers have shown a willin…
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Water companies in Wales must do more to support customers struggling to pay their bills, says water watchdog
WATER COMPANIES in Wales must make sure that customers who cannot afford to pay their bills are given the help they need, according to the Consumer Council for Water (CCWater). The watchdog’s call comes as today’s annual…