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About Us
We are CCW — the voice for water consumers, here to help you. CCW is the independent voice for water consumers in England and Wales. Since 2005, we have helped thousands of consumers resolve complaints against their wate…
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Water watchdog welcomes swift payment of compensation to customers in Lancashire
The Consumer Council for Water (CCWater) has welcomed the swift payment of compensation to over 300,000 United Utilities customers who have been affected by the boil water notice in Lancashire. CCWater has been in negoti…
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Households urged not to let water bill savings slip down the plug hole
STRUGGLING households could be missing out on simple savings on their water bills, according to the Consumer Council for Water (CCWater). The water watchdog wants to help customers take more control of their bills by plu…
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7 ways to reduce your water bills
Pssst! Want to know a secret? There are now more ways than ever before to reduce the amount you pay for your water and sewerage services. Okay, so this information isn’t actually classified. But each year thousands of pe…
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Consumers can air concerns at regional meeting in Leicester
CONSUMERS with questions about their water and sewerage services are being invited to attend the Consumer Council for Water’s (CCWater) regional meeting in public at Leicester Racecourse on Monday (October 12). The watch…
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Cadeirydd Pwyllgor Cymru yn myfyrio ar daith 10 mlynedd i roi cwsmeriaid yn ganolog i’r diwydiant dŵr
Ar ôl degawd o hyrwyddo buddiannau cwsmeriaid dŵr yng Nghymru, bydd Diane McCrea yn ffarwelio â’r Cyngor Defnyddwyr Dŵr ar 30 Medi. Dros y degawd diwethaf fel Cadeirydd Pwyllgor Cymru ac Is-gadeirydd Bwrdd y Cyngor Defny…