• Help your community thrive this Water Saving Week

    It’s difficult to contemplate life without a safe and reliable supply of water, particularly when we find ourselves caught in the grip of a global health crisis. Whether it’s washing our hands or keeping ourselves hydrated, it’s easy to forget that every aspect of our lives depends on water. The past few months have taught … Continued

  • UPDATED: Help for business customers during coronavirus

    If you run a business there’s a good chance you may already be counting the cost of the COVID-19 pandemic – particularly if you’ve temporarily closed. The last thing you need is the prospect of water bills you cannot afford adding to the pressure. That’s why we’ve been working with our industry partners to introduce … Continued

  • Dairy cows
    Farmers and water bills: time to charge ahead for accurate billing

    Paul Hammett, the NFU’s National Water Resources Specialist, discusses the impact the retail water market has had on farmers’ bills – and how they can avoid falling foul of inaccurate wastewater charges. “At the NFU we have again been reminding livestock farmers to carefully check their water and wastewater bills, particularly where they have livestock … Continued

  • Man having an online chat
    Welcome to the CCW Business Customer Hub

    Welcome to the new CCW Business Customer Hub – a one-stop shop for all the latest news and views from the world of water. Who are we? For those of you who may be unfamiliar with CCW and what we do, let’s start with a brief introduction. We began life in 2005, originally as the … Continued

  • Floating piggy bank
    Customers in Wales urged to tap into ways to save

    Last week it was announced that the average cost of water bills in Wales is set to rise from April. With 1 in 8 customers already telling us they find their water bill unaffordable, this will undoubtedly have an impact on people already feeling the pinch. With this in mind, CCW’s Senior Policy Manager, Lia … Continued

  • Big Energy Saving Week
    You have the power to save this Big Energy Saving Week

    We are delighted to be supporting Big Energy Saving Week (BESW), which begins today. BESW is a national campaign, which aims to help people cut their energy bills, as well promoting the types of financial support available to those that need it. This year’s theme is use your power to make a big difference – … Continued