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    Changing habits for a changing climate – coping better when things get hot

    Literally hot topics at the moment are droughts and heatwaves. But what are they and what do they mean for us? In July we experienced a heatwave that saw record-breaking temperatures across all four nations of the UK. As the mercury rose in thermometers our thirst for water shot through the roof. Some water companies…

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    How to keep your garden healthy in the heat

    Our gardens are special to so many of us, whether they are a place of relaxation or a place to potter, prune, and plant. However, given the current weather, it’s worth considering how to avoid exhaustion while best serving your garden. So, with the heat reaching extreme levels, here’s a quick guide on how to…

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    Top ten ways to stay cool without overheating your wallet

    Temperatures are expected to exceed 37C in parts of the UK this week, with the Met Office warning of ‘a very serious situation’ as it issued its first red warning for extreme heat. So, how do you stay cool without wasting precious money in the process? Here are our top ten tips for keeping cool,…

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    CCW responds to the Environment Agency’s Environmental Performance Assessment

    The Environment Agency has today released its annual report on the environmental performance of England’s nine water and sewerage companies. The report shows that overall in 2021, the performance of the companies fell to the lowest level we have seen since the EPA was introduced. Measured against the EA’s 4 star rating, most of the…

  • Credit Where It’s Due: Your Right to a Refund

    CCW is campaigning to better protect business customers financially, through our Credit Where It’s Due campaign. We have been working with Ofwat to help make changes to the rules around business protections and important steps have already been taken. Recently Ofwat have made changes to the rules around business protections in England. One of these…

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    Our commitment to the Welsh language

    As an organisation committed to representing everyone who uses water across England and Wales, reflecting and celebrating the diversity of the people we help is important to everyone at CCW. An important part of this is our Welsh Language Scheme, which aims to give Welsh speakers an equal opportunity to communicate with us in Welsh….