The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
Every year blocked sewers result in thousands of homes being flooded with sewage, causing misery for those affected. But the good news is we can all play a part in beating the block by stopping to think about what we pour … Continued
We are consulting with our stakeholders on our Forward Work Programme for 2015-18. You can find our consultation document here.
Struggling households are still missing out on vital support with paying their water bill despite more help being offered by water companies, the Consumer Council for Water has revealed. CCWater has published a new report – Living With Water Poverty 2014: … Continued
It’s been another busy and challenging year for the Consumer Council for Water and our efforts to provide a strong, independent voice for water consumers in England and Wales. You can find out more about what we achieved for water … Continued
Take time to be sure before you open the door. That’s the advice from the Consumer Council for Water (CCWater) which has published its top tips to help households outsmart distraction burglars. About nine bogus caller crimes are reported every … Continued
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Our service is free to customers.
MORE households risk being caught cold this winter by not… Read more
LET’S all stop and think about what we pour down… Read more
CONSUMERS in Wales are being given a platform to voice… Read more
Take time to be sure before you open the door.… Read more
RT @stwater: Tune into @BBCDerby this week to find out how we help keep taps flowing & toilets flushing #waterweek http://t.co/HAFhW3BG9d
A burst water pipe could put a real dampener on your Christmas -don't take the risk. Protect your pipes from the cold http://t.co/WCQwYcwgR1
'The surprising contents of Britain's sewers revealed' (from Yorkshire Post) http://t.co/vJQ7lFIbJQ #beattheblock
'Severed finger among strange items found in the sewers' thanks to The Argus for featuring our #beattheblock campaign http://t.co/9hpltEgQTL
MORE households risk being caught cold this winter by not protecting their home’s water pipes from the threat of freezing…
LET’S all stop and think about what we pour down the sink. That’s the message from the Consumer Council for…
CONSUMERS in Wales are being given a platform to voice any concerns about their water and sewerage services at the…
Take time to be sure before you open the door. That’s the advice from the water watchdog the Consumer Council…
Compare your water company's complaint performance and what customers say about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.