Customer vulnerability research echoes CCWater’s concerns
The Consumer Council for Water has today welcomed the publication…
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Customer vulnerability research echoes CCWater's concerns
The Consumer Council for Water has today welcomed the publication of new research which echoes our own concerns that many vulnerable water customers are still not getting the support they need. The report by industry regulator Ofwat confirms there has … Continued
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Make your voice heard at CCWater meeting in Walsall
Households and businesses in Walsall with any concerns about their water supply or bills can quiz water company bosses and the Consumer Council for Water later this month. CCWater will be opening up the floor for consumers to float their … Continued
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Water companies must do more to support customers struggling to pay their bills, says water watchdog
WATER COMPANIES must make sure that customers who cannot afford to pay their bills are given the help they need, according to the Consumer Council for Water (CCWater). The watchdog’s call comes as today’s annual publication of charges by Water … Continued
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Stay safe - prevent distraction burglaries
Around nine bogus caller crimes happen across England and Wales each day and usually these criminals target the elderly, the vulnerable, and those who live alone. Very often they pretend to be from the ‘Water Board’ or Water Company in order … Continued
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Could our benefits calculator and grants search boost your income?
Are you finding it a struggle to pay your water bills? Don’t worry – you’re not alone. About one in eight households have told us their water bills are not affordable but many of these people are unaware they may … Continued
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Customer vulnerability research echoes CCWater’s concerns
The Consumer Council for Water has today welcomed the publication of new research which echoes our own concerns that many… Read more
-
Make your voice heard at CCWater meeting in Walsall
Households and businesses in Walsall with any concerns about their water supply or bills can quiz water company bosses and… Read more
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Water watchdog to focus on flooding and water quality issues at Preston meeting
LESSONS learned from recent incidents involving water companies will top the agenda when the Consumer Council for Water (CCWater) holds… Read more
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Water companies must do more to support customers struggling to pay their bills, says water watchdog
WATER COMPANIES must make sure that customers who cannot afford to pay their bills are given the help they need,… Read more
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