The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
A GROWING number of customers believe their water company is delivering value for money, with satisfaction levels now at a five-year high. That’s according to the Consumer Council for Water’s (CCWater) annual ‘Water Matters’ survey, published today, which shows just … Continued
CCWater’s sewerage expert Steve Grebby explains why all of us need to take heed of the Marine Conservation Society’s latest campaign. This week I was delighted to see the Marine Conservation Society (MCS) launch a campaign on an issue close … Continued
Many of us might be tempted to fire up the barbecue and head into the garden – or even the beach – this weekend as we try to make the most of the Bank Holiday break. After all, few of … Continued
THE MAJORITY of households in England would welcome choice over their water retail supplier but expect competition to deliver significant bill savings, the Consumer Council for Water (CCWater) has revealed. New research published by the water watchdog today (Friday) shows … Continued
Most of us never give our water and sewerage a second thought. But what should you do when something goes wrong and your water company doesn’t help? See our complaints leaflet for more information about making a complaint against your … Continued
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
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A GROWING number of customers believe their water company is…
Households in Wales are more satisfied with their water & sewerage services than customers in England #WaterMatters https://t.co/ga9Jzyqonm
A GROWING number of customers believe their water company is delivering value for money, with satisfaction levels now at a… Read more
CCWater's sewerage expert Steve Grebby explains why all of us need to take heed of the Marine Conservation Society's latest… Read more
Many of us might be tempted to fire up the barbecue and head into the garden – or even the… Read more
If you are not sure, don’t open the door. That’s the advice from the Consumer Council for Water (CCWater) which… Read more
Compare your water company's complaint performance and what customers say about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.