The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
We are consulting with our stakeholders on our Forward Work Programme for 2015-18. You can find our consultation document here.
We’re supporting the campaign with our own tops tips to save water, energy and money
Struggling households are still missing out on vital support with paying their water bill despite more help being offered by water companies, the Consumer Council for Water has revealed. CCWater has published a new report – Living With Water Poverty 2014: … Continued
It’s been another busy and challenging year for the Consumer Council for Water and our efforts to provide a strong, independent voice for water consumers in England and Wales. You can find out more about what we achieved for water … Continued
Take time to be sure before you open the door. That’s the advice from the Consumer Council for Water (CCWater) which has published its top tips to help households outsmart distraction burglars. About nine bogus caller crimes are reported every … Continued
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Our service is free to customers.
SMALL changes could add up to valuable savings on consumers’… Read more
The introduction of competition in the supply of water services… Read more
WATER companies in London and the South East will be… Read more
Water customers are welcome to attend the next national board… Read more
Listen to our very own Andy White sharing some tips to save money on your water bill (BBC iPlayer 2 hrs 48mins) http://t.co/bek9tcv2BB
Two thirds of us boil more water in the kettle than we need. Only fill it with as much as you need #savemoney #BESW14
Insulating your hot water cistern to keep it hot and save energy could shave about £30 off your bill #BESW14
Switching to a water meter could add up to big savings on your bill try our water meter calculator to help you decide http://t.co/9olHKunNpS
SMALL changes could add up to valuable savings on consumers’ energy and water bills, according to the Consumer Council for…
The introduction of competition in the supply of water services to business customers will be the main item under consideration…
WATER companies in London and the South East will be asked to explain how they are spending their customers’ money…
Water customers are welcome to attend the next national board meeting of the Consumer Council for Water to be held…
Compare your water company's complaint performance and what customers says about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.