The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
CCWater welcomes today’s Government announcement that it wants to look into the benefits of providing competition for retail water services to household customers in England. Tony Smith, CCWater’s Chief Executive, said: “In research we did some years ago the majority … Continued
Keep your wipes out of the pipes. That’s the advice from the Consumer Council for Water (CCWater) on World Toilet Day (November 19)1, with households across England and Wales being urged to join the battle to reduce the tens of … Continued
Households are being warned not to give their home’s water pipes the cold shoulder this winter and wrap them up warm before temperatures plummet. The Consumer Council for Water (CCWater) has joined the Met Office and WaterSafe1 in urging consumers … Continued
Psst…. Want to know a secret? There are now more ways than ever before to reduce the amount you pay for your water and sewerage services. Okay, so this information isn’t actually classified. But each year thousands of people miss … Continued
Customer complaints to water companies have fallen for a seventh successive year – but the gap between the industry’s best and worst performers remains unacceptable, according to the Consumer Council for Water (CCWater). Our annual Written Customer Complaints report has revealed most … Continued
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New research published by Ofwat today confirms much more still needs…
Much more needs to be done to raise awareness of assistance schemes for customers struggling to pay water bills https://t.co/wcJwnd33EN
New research published by Ofwat today confirms much more still needs to be done to help customers struggling to pay their… Read more
CCWater welcomes today’s Government announcement that it wants to look into the benefits of providing competition for retail water services… Read more
If I asked you to guess what was found lurking in the sewer pipes of England and Wales over the… Read more
Keep your wipes out of the pipes. That’s the advice from the Consumer Council for Water (CCWater) on World Toilet… Read more
Compare your water company's complaint performance and what customers say about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.