The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
Struggling households are still missing out on vital support with paying their water bill despite more help being offered by water companies, the Consumer Council for Water has revealed. CCWater has today published a new report – Living With Water Poverty … Continued
It’s been another busy and challenging year for the Consumer Council for Water and our efforts to provide a strong, independent voice for water consumers in England and Wales. You can find out more about what we achieved for water … Continued
Take time to be sure before you open the door. That’s the advice from the Consumer Council for Water (CCWater) which has published its top tips to help households outsmart distraction burglars. About nine bogus caller crimes are reported every … Continued
Our website allows you to see how other customers rate the service they receive from your water company and their complaints performance. We carry our research to see how satisfied customers are with value for money and the water and sewerage … Continued
Ever wondered whether you might be able to save money by switching to a water meter? A few clicks on our water meter calculator can help you identify whether making the switch could add up to savings.
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Our service is free to customers.
THE performance of water companies on behalf of customers in… Read more
The Consumer Council for Water (CCWater) is now recruiting for… Read more
CUSTOMER complaints to water companies have plunged for the sixth… Read more
Struggling households are still missing out on vital support with… Read more
If you live in central or eastern England you'd be very welcome at our regional public meeting http://t.co/e9eWqnEuDh
We're looking for two people to be powerful voices for water consumers as CCWater regional chairs http://t.co/k28DOp1Je8
How much money did I save using a water butt? Our expert Karen Gibbs offers some advice to a Daily Telegraph reader http://t.co/1E2Kv466yr
Here's a great section on our website where you can compare your water company's performance with others http://t.co/0mJZadYpnZ
THE performance of water companies on behalf of customers in central and eastern England will come under the spotlight at…
The Consumer Council for Water (CCWater) is now recruiting for two regional Committee Chairs to join the organisation from 30…
CUSTOMER complaints to water companies have plunged for the sixth successive year - but the Consumer Council for Water (CCWater)…
Struggling households are still missing out on vital support with paying their water bill despite more help being offered by…
Compare your water company's complaint performance and what customers says about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.