What does the Consumer Council for Water do?

The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.

Find out more about us

Frequently asked questions

Water Meter Calculator

If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.

Complain about your water company

Tell us about a problem you have with your company. We can advise or help you resolve your complaint.

Our service is free to customers.

Water Meter Calculator

Use the calculator

Complain about your water company

Register a complaint

Frequently asked questions

Latest news

Tweets from CCWater

  • If you live in central or eastern England you'd be very welcome at our regional public meeting http://t.co/e9eWqnEuDh

    CCWater @WaterWatchdog
  • We're looking for two people to be powerful voices for water consumers as CCWater regional chairs http://t.co/k28DOp1Je8

    CCWater @WaterWatchdog
  • How much money did I save using a water butt? Our expert Karen Gibbs offers some advice to a Daily Telegraph reader http://t.co/1E2Kv466yr

    CCWater @WaterWatchdog
  • Here's a great section on our website where you can compare your water company's performance with others http://t.co/0mJZadYpnZ

    CCWater @WaterWatchdog
Follow CCWater on Twitter

How is my water company doing?

Compare your water company's complaint performance and what customers says about the service they receive.

Find my water company

Business Customers

You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.

Find out more information