The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
THE MAJORITY of households in England would welcome choice over their water retail supplier but expect competition to deliver significant bill savings, the Consumer Council for Water (CCWater) has revealed. New research published by the water watchdog today (Friday) shows … Continued
Many of us will probably be firing up the barbecue and heading into the garden – or even the beach – this weekend as temperatures soar to the mid-20s across large parts of the country. After all, few of us … Continued
Most of us never give our water and sewerage a second thought. But what should you do when something goes wrong and your water company doesn’t help? See our complaints leaflet for more information about making a complaint against your … Continued
MILLIONS of households are being offered a longer trial period to test whether a water meter could save them money – a move which has received strong support from the Consumer Council for Water (CCWater). The water watchdog has welcomed … Continued
The average water bill is set to rise by £2 from April 1 – but fortunately our money saving expert Andy White has some great tips to help you beat the price changes. Many of us can afford to laugh … Continued
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Our service is free to customers.
THE MAJORITY of households in England would welcome choice over…
Could you be paying for a service you don't use? Check out our expert blog on surface water drainage charges https://t.co/o3NA5crvcI
THE MAJORITY of households in England would welcome choice over their water retail supplier but expect competition to deliver significant… Read more
EFFORTS to support people who are struggling to pay their water bills will be showcased at the Consumer Council for… Read more
Many of us will probably be firing up the barbecue and heading into the garden – or even the beach… Read more
The Consumer Council for Water (CCWater) has backed calls for free tap water to be made more readily available to… Read more
Compare your water company's complaint performance and what customers say about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.