The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
The Consumer Council for Water (CCWater) has warned poorer performing water companies to improve their service after it emerged almost half the industry saw a rise in customer complaints last year. Today’s (September 21) report by the consumer watchdog reveals … Continued
Regulator Ofwat has this morning published its findings on the costs and benefits of introducing competition in the household retail water market in England. Responding to the report, Tony Smith, Chief Executive of the Consumer Council for Water, said: “Most … Continued
TENS of thousands of cash-strapped households in England and Wales are missing out on support that could significantly reduce their water bills, according to the Consumer Council for Water (CCWater). The independent consumer watchdog has worked with 19 water companies … Continued
In this blog our charges expert Andy White helps customers get to grips with surface water drainage charges. When it comes to utilities it’s not just energy bills that can sometimes leave us scratching our head –water charges can be confusing too. This … Continued
What are the big issues on the boil in the water sector? How will they affect consumers? Help us get to grips with these challenges at our consumer issues workshops this autumn. The Consumer Council for Water is hosting a … Continued
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Households and businesses with concerns about their water and sewerage…
Great to see thousands of people clicked onto our water meter calculator after it featured on BBC Rip Off Britain https://t.co/Af0Ly3kih6
Households and businesses with concerns about their water and sewerage services are being urged to make their voice heard at… Read more
The number and causes of complaints made against water companies in Central and Eastern England will be scrutinised at the… Read more
The Consumer Council for Water (CCWater) has warned poorer performing water companies to improve their service after it emerged almost… Read more
Regulator Ofwat has this morning published its findings on the costs and benefits of introducing competition in the household retail… Read more
Compare your water company's complaint performance and what customers say about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.