The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
With the mercury plummeting households are being urged by CCWater to wrap up water pipes in their winter woollies. Your home’s pipes need protecting from the cold as much as you do and some simple lagging can help significantly reduce the risk of … Continued
Every year blocked sewers result in thousands of homes being flooded with sewage, causing misery for those affected. But the good news is we can all play a part in beating the block by stopping to think about what we pour … Continued
We are consulting with our stakeholders on our Forward Work Programme for 2015-18. You can find our consultation document here.
Struggling households are still missing out on vital support with paying their water bill despite more help being offered by water companies, the Consumer Council for Water has revealed. CCWater has published a new report – Living With Water Poverty 2014: … Continued
It’s been another busy and challenging year for the Consumer Council for Water and our efforts to provide a strong, independent voice for water consumers in England and Wales. You can find out more about what we achieved for water … Continued
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Our service is free to customers.
THE CONSUMER Council for Water says today’s (Friday) final decisions…
MORE households risk being caught cold this winter by not…
LET’S all stop and think about what we pour down…
CONSUMERS in Wales are being given a platform to voice…
Make sure your water pipes are wrapped up & cosy this Christmas - here are some useful tips on avoiding a frozen pipe http://t.co/AUaS3DyaKo
RT @WaterAidUK: Wake up! Did you leave the tap running while you cleaned your teeth this morning?! https://t.co/Og4GUmL71e (via @AffinityWater)
We're recruiting for a Communications Manager; see more at http://t.co/DEbWZHhvrD
@opinion8ed_dyke - I have just informed the team - they are dealing with this now.
THE CONSUMER Council for Water says today’s (Friday) final decisions by the regulator Ofwat on what water companies can charge… Read more
MORE households risk being caught cold this winter by not protecting their home’s water pipes from the threat of freezing… Read more
LET’S all stop and think about what we pour down the sink. That’s the message from the Consumer Council for… Read more
CONSUMERS in Wales are being given a platform to voice any concerns about their water and sewerage services at the… Read more
Compare your water company's complaint performance and what customers say about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.