What does the Consumer Council for Water do?

The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.

Find out more about us

Frequently asked questions

Water Meter Calculator

If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.

Complain about your water company

Tell us about a problem you have with your company. We can advise or help you resolve your complaint.

Our service is free to customers.

Water Meter Calculator

Use the calculator

Complain about your water company

Register a complaint

Frequently asked questions

Latest news

Tweets from CCWater

  • RT @stwater: What could you do to save water, time and energy - while making a cuppa? http://t.co/egU36ravjn

    CCWater @WaterWatchdog
  • Our water meter calculator is a useful tool to find out roughly what your water usage is likely to be. Visit http://t.co/p0teLuBUJe

    CCWater @WaterWatchdog
  • If you think your metered bill looks wrong get in touch with your water company. You can also contact us for free advice #BBCInsideOut

    CCWater @WaterWatchdog
  • @NeilMossey Please keep CCWater at the London office on 020 7931 8502 or londonandsoutheast@ccwater.org.uk informed, may be able to help...

    CCWater @WaterWatchdog
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How is my water company doing?

Compare your water company's complaint performance and what customers says about the service they receive.

Find my water company

Business Customers

You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.

Find out more information