The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
Today we’ve published our draft Forward Work Programme which maps out how we intend to represent the interests of water consumers in England and Wales over the next three years. It’s vital our work is focused on the issues that … Continued
Efforts to prevent more struggling Welsh households from sinking into debt will come under the spotlight at the Consumer Council for Water’s (CCWater) Board meeting in public on Tuesday (December 6). The consumer watchdog has invited water company bosses from … Continued
The amount of water lost through leaky supply pipes in England and Wales has fallen for the first time in five years, but the Consumer Council for Water (CCWater) says some water companies can still do much better. Figures released … Continued
Metering has the potential to encourage households to use water more wisely if they see financial benefits and receive the right level of care and support from their water company. That’s according to jointly commissioned research by the Consumer Council … Continued
The Consumer Council for Water (CCWater) is supporting calls for consumers to be provided with accurate and consistent advice on what not to flush down the loo. Water UK – which represents water companies – has today (Wednesday) written to … Continued
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Our service is free to customers.
Today we’ve published our draft Forward Work Programme which maps…
We look forward to working with @SouthernWater new CEO Ian McAulay for the benefit of customers across the region https://t.co/BZ613UVFOS
Today we’ve published our draft Forward Work Programme which maps out how we intend to represent the interests of water… Read more
Efforts to prevent more struggling Welsh households from sinking into debt will come under the spotlight at the Consumer Council… Read more
Today marks the official launch of Discover Water – a new website dripping with fascinating facts and figures about the water… Read more
The amount of water lost through leaky supply pipes in England and Wales has fallen for the first time in… Read more
Compare your water company's complaint performance and what customers say about the service they receive.
From April 2017, businesses, charities and public sector organisations in England will be able to switch their supplier of water and sewerage retail services.