The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
It’s been another busy and challenging year for the Consumer Council for Water and our efforts to provide a strong, independent voice for water consumers in England and Wales. You can find out more about what we achieved for water … Continued
Take time to be sure before you open the door. That’s the advice from the Consumer Council for Water (CCWater) which has published its top tips to help households outsmart distraction burglars. About nine bogus caller crimes are reported every … Continued
Our website allows you to see how other customers rate the service they receive from your water company and their complaints performance. We carry our research to see how satisfied customers are with value for money and the water and sewerage … Continued
Ever wondered whether you might be able to save money by switching to a water meter? A few clicks on our water meter calculator can help you identify whether making the switch could add up to savings.
Information on how you could save money on your water bill. Find out more here
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Our service is free to customers.
A FEW clicks on the Consumer Council for Water’s website… Read more
It has been another busy and challenging year for the Consumer… Read more
The Consumer Council for Water commissioned DJS Research to carry… Read more
INCREASED competition in the water industry must avoid the pitfalls… Read more
1 in 5 water consumers say they cannot pay their bills. Ask your company for help and details of assistance schemes. http://t.co/Qw9lAUu8KU
World Water Week's 31/8-05/09/14-leaders will meet to discuss water-related issues. Contact http://t.co/TZSkXxMkHD for advice/support.
RT @WhichCampaigns: If you've arrived home with memories you’d rather forget, make sure you make an immediate complaint. #HolidayHassles http://t.co/Nzhz34Pfoy
RT @nwater_care: #DH4 #FenwickStreet Supplies now restored. If you have discoloured water, use this link for advice. https://t.co/1SXa5uv7DJ @DurhamCouncil
A FEW clicks on the Consumer Council for Water’s website could lead to crucial savings for the one in five…
It has been another busy and challenging year for the Consumer Council for Water and our efforts to provide a strong,…
The Consumer Council for Water commissioned DJS Research to carry out quantitative research in order to track the views of…
INCREASED competition in the water industry must avoid the pitfalls which have caused discontent among business customers in other sectors,…
Compare your water company's complaint performance and what customers says about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.