What does the Consumer Council for Water do?

The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.

Find out more about us

Frequently asked questions

Water Meter Calculator

If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.

Complain about your water company

Tell us about a problem you have with your company. We can advise or help you resolve your complaint.

Our service is free to customers.

Water Meter Calculator

Use the calculator

Complain about your water company

Register a complaint

Frequently asked questions

Latest news

Tweets from CCWater

  • Good news for most water customers’ bills – but it’s not job done - See more at: http://t.co/AIckR3FkUG

    CCWater @WaterWatchdog
  • Catch our chief exec Tony Smith on BBC Breakfast at 750am chatting about future water bills #waterbills #pricereview

    CCWater @WaterWatchdog
  • RT @Ofwat: Draft proposals published today would see water and sewerage bills reduce 5% between 2015 and 2020 http://t.co/Z6cQHOLs2F #OfwatPR14

    CCWater @WaterWatchdog
  • 5Live interview done. You can catch our chief exec Tony Smith next on Radio 4 Today programme at about 7.20am discussing future water bills

    CCWater @WaterWatchdog
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How is my water company doing?

Compare your water company's complaint performance and what customers says about the service they receive.

Find my water company

Business Customers

You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.

Find out more information