The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
What are the big issues on the boil in the water sector? How will they affect consumers? Help us get to grips with these challenges at our consumer issues workshops this autumn. The Consumer Council for Water is hosting a … Continued
Today we are delighted to publish our Annual Review for England and Wales 2015/16 Over the past year CCWater has again demonstrated the importance of having a consumer body that is entirely focused on protecting and speaking up for the … Continued
Have you ever wondered how the hard-earned money you spend on your water bills is used by water companies? Or what happens to the 2,500 tonnes of waste we flush down our loos every day? You can now find answers … Continued
Our Senior Policy Manager Karen Gibbs loves nothing more than spending time in her treasured garden. And over the years she’s picked up some handy tips on how to use less water but still have a flourishing garden. Here are … Continued
The safety and quality of drinking water in England and Wales remains exceptionally high, a new report has confirmed. The Drinking Water Inspectorate (DWI), which is responsible for regulating drinking water quality, has today published its Annual Report for 2015. … Continued
If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
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What are the big issues on the boil in the…
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What are the big issues on the boil in the water sector? How will they affect consumers? Help us get… Read more
Today we are delighted to publish our Annual Review for England and Wales 2015/16 Over the past year CCWater has… Read more
The Consumer Council for Water (CCWater) has welcomed the swift offer of a goodwill payment to 3,600 properties in the… Read more
Have you ever wondered how the hard-earned money you spend on your water bills is used by water companies? Or… Read more
Compare your water company's complaint performance and what customers say about the service they receive.
You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.