What does the Consumer Council for Water do?

The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.

Find out more about us

Frequently asked questions

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Water Meter Calculator

If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.

Use the calculator

Complain about your water company

Tell us about a problem you have with your company. We can advise or help you resolve your complaint.

Our service is free to customers.

Register a complaint

Latest news

Tweets from CCWater

  • You can find more advice on how to protect yourself against the threat of bogus doorstep callers here http://t.co/697jE6OBMC

    CCWater @WaterWatchdog

  • Good advice from @YorkshireWater on how to avoid falling foul of distraction burglars posing as water company staff http://t.co/wUWzY42aj9

    CCWater @WaterWatchdog

  • @FoundLostDogs ..email londonandsoutheast@ccwater.org.uk for support and advice from our regional team. Hope this helps.

    CCWater @WaterWatchdog

  • @FoundLostDogs Hi. If you are dissatisfied with the response you have had from the company you can contact our team on 0207 931 8502 or..

    CCWater @WaterWatchdog
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How is my water company doing?

Compare your water company's complaint performance and what customers says about the service they receive.

Find my water company

Business Customers

You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.

Find out more information