What does the Consumer Council for Water do?

The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.

Find out more about us

Frequently asked questions

Water Meter Calculator

If you are thinking about switching to a water meter, use our calculator to see if you might be able to save money. If you already have a meter see how your daily water use can be reduced to potentially make further savings.

Complain about your water company

Tell us about a problem you have with your company. We can advise or help you resolve your complaint.

Our service is free to customers.

Water Meter Calculator

Use the calculator

Complain about your water company

Register a complaint

Frequently asked questions

Latest news

Tweets from CCWater

  • @daveyp (2/2) there is also a useful section on our customer support site about how to complain http://t.co/imjrOtIlcl

    CCWater @WaterWatchdog
  • @daveyp it may be worth making a formal written complaint to Yorkshire Water but you are welcome to contact us to register complaint (1/2)

    CCWater @WaterWatchdog
  • CCWater welcomes Thames Water's £86m package for customers after it misreports sewer flooding data (Utility Week) http://t.co/7QT6TgzYWA

    CCWater @WaterWatchdog
  • @daveyp Hi Dave - do you need out contact info? It's Yorkshire@ccwater.org.uk or call 01325 464 222 - hope our team can help you.

    CCWater @WaterWatchdog
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How is my water company doing?

Compare your water company's complaint performance and what customers says about the service they receive.

Find my water company

Business Customers

You can find out more information, and get answers to the questions we are frequently asked by business customers on water and sewerage services in this section.

Find out more information